Customer Service Apprentice
4 days ago
About BSS Group
BSS Group is a leading distributor of pipeline and heating solutions, known for its innovative approach and commitment to excellence. As a valued member of our team, you will be part of a dynamic and supportive environment that fosters growth and development.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Apprentice. In this role, you will have the opportunity to develop your skills and knowledge in customer service, sales, and business operations.
Key Responsibilities
- Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
- Assist customers in finding the right products and services to meet their needs, providing recommendations and solutions as needed.
- Work closely with colleagues to achieve sales targets and improve customer satisfaction.
- Participate in ongoing training and development programs to enhance your skills and knowledge in customer service, sales, and business operations.
- Contribute to the development of new business opportunities and initiatives.
About the Role
This is a permanent role that offers a competitive salary, benefits package, and opportunities for career advancement. As a Customer Service Apprentice, you will have the chance to work in a fast-paced and dynamic environment, developing your skills and knowledge in customer service, sales, and business operations.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development programs to enhance your skills and knowledge.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced and dynamic environment.
- Strong problem-solving and analytical skills.
- Ability to work effectively in a team environment.
- Basic computer skills and proficiency in Microsoft Office.
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