Customer Service Apprentice

4 days ago


Reading, Ohio, United States BSS Group Full time

About BSS Group

BSS Group is a leading distributor of pipeline and heating solutions, known for its innovative approach and commitment to excellence. As a valued member of our team, you will be part of a dynamic and supportive environment that fosters growth and development.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Apprentice. In this role, you will have the opportunity to develop your skills and knowledge in customer service, sales, and business operations.

Key Responsibilities

  • Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Assist customers in finding the right products and services to meet their needs, providing recommendations and solutions as needed.
  • Work closely with colleagues to achieve sales targets and improve customer satisfaction.
  • Participate in ongoing training and development programs to enhance your skills and knowledge in customer service, sales, and business operations.
  • Contribute to the development of new business opportunities and initiatives.

About the Role

This is a permanent role that offers a competitive salary, benefits package, and opportunities for career advancement. As a Customer Service Apprentice, you will have the chance to work in a fast-paced and dynamic environment, developing your skills and knowledge in customer service, sales, and business operations.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development programs to enhance your skills and knowledge.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced and dynamic environment.
  • Strong problem-solving and analytical skills.
  • Ability to work effectively in a team environment.
  • Basic computer skills and proficiency in Microsoft Office.


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