Federal Technical Support Engineer 2
1 week ago
Federal Customer Support Engineer 2
We are seeking a talented engineer to become part of our Technical Solutions team at Datadog. In this role, you will be instrumental in delivering support to our clients, offering technical guidance, and ensuring a high level of customer satisfaction. Your skills will significantly impact the global success of Datadog.
Key Responsibilities:
- Interact with clients through multiple channels to resolve technical support inquiries and provide platform training
- Analyze and troubleshoot technical challenges, utilizing our comprehensive integrations
- Conduct product demonstrations for clients after achieving certification
- Collaborate with internal teams based on client insights
- Develop expertise in specific Datadog product areas
- Work in the office 3-5 days a week
We are looking for candidates who have experience with Zendesk, Jira, or similar platforms, along with a background in technical troubleshooting or programming. The ideal candidate is self-driven, detail-oriented, and eager to expand their knowledge. Strong communication skills, a client-focused approach, and foundational knowledge of Linux and programming are essential. Flexibility in scheduling and weekend availability are also required.
Datadog is committed to diversity and encourages individuals passionate about technology to apply, even if they do not meet all qualifications. We offer a competitive salary, comprehensive benefits, and opportunities for professional advancement.
Become a part of a vibrant team dedicated to excellence and innovation in the technology sector at Datadog.
-
Federal Technical Support Engineer 2
2 weeks ago
New York, New York, United States Datadog Full timeFederal Technical Support Engineer 2We are seeking a talented engineer to become a vital part of our Technical Solutions team at Datadog. In this role, you will be instrumental in delivering exceptional support to our federal clients, offering technical guidance, and ensuring a high level of customer satisfaction. Your knowledge and skills will significantly...
-
Federal Technical Support Engineer 2
1 week ago
New York, New York, United States Datadog Full timeFederal Technical Support Engineer 2We are seeking a talented engineer to enhance our Technical Solutions team at Datadog. In this role, you will be instrumental in delivering exceptional support to our federal clients, offering technical guidance, and ensuring a high level of customer satisfaction. Your skills will be vital to the ongoing success of Datadog...
-
Federal Support Engineer 2
3 days ago
New York, New York, United States Datadog Full timeJob Summary:We are seeking a highly skilled Federal Support Engineer 2 to join our Technical Solutions team at Datadog. As a key member of our team, you will be responsible for providing technical support to our customers, ensuring their success with our platform, and collaborating with internal teams to drive product growth.Key Responsibilities:Engage with...
-
New York, New York, United States Federal Aviation Administration Full timePosition OverviewThe Technical Support Engineer plays a crucial role in delivering advanced engineering assistance for an air traffic messaging service system.Key Responsibilities1. **Procedure Development**: Formulates and establishes protocols for the upkeep of the air traffic messaging service system.2. **Testing Framework**: Creates comprehensive testing...
-
Technical Support Specialist
1 week ago
New York, New York, United States ASRC Federal Full timeJob Overview ASRC Federal Technical Services is in search of a Junior Technical Support Specialist to become a part of our dedicated team that provides assistance to the Federal Aviation Administration. This role is integral to our Radar Team and focuses on delivering hardware support. Key Responsibilities: Offer expertise in Radar technologies and...
-
Engineering Support Specialist
6 days ago
New York, New York, United States ASRC Federal Full timeJob SummaryASRC Federal is seeking a highly skilled Technical Specialist to join our team in supporting the Federal Aviation Administration. This position will be part of our Radar Team and will provide critical hardware support.Key ResponsibilitiesProvide technical support in Radar technologies and practices for the testing of the NAS large-scale real-time...
-
Technical Specialist
5 days ago
New York, New York, United States ASRC Federal Full timeJob SummaryASRC Federal is seeking a highly skilled Technical Specialist to join our team in supporting the Federal Aviation Administration. This position will be part of our Radar Team and will provide critical hardware support.Key ResponsibilitiesProvide technical support in Radar technologies and practices for the testing of the NAS large-scale real-time...
-
Customer Technical Support Engineer
3 weeks ago
New York, New York, United States Insperity Full timeCustomer Technical Support EngineerAre you passionate about making a difference in healthcare? Do you thrive in dynamic, tech-driven environments? We have an exciting opportunity for you to join a global market leader in vein visualization technology as a Customer Technical Support EngineerOur client's NIR vein visualization device projects a vivid map on...
-
Technical Support Engineer
2 weeks ago
New York, New York, United States Voltguard Utilities Ltd Full timeJob OverviewPosition Summary:The Customer Solutions Engineer is essential in providing exceptional support to our clients through on-site service, technical training, and proactive maintenance. This role involves frequent travel within a specified region and potentially other areas across the United States. The ideal candidate is a practical engineer who can...
-
Technical Support Engineer
2 weeks ago
New York, New York, United States Voltguard Utilities Ltd Full timeJob OverviewPosition Summary:The Customer Solutions Engineer is essential in delivering exceptional support to our clients through on-site service, technical education, and proactive maintenance. This role involves frequent travel within a specified region and potentially to other areas across the country. The ideal candidate is a practical engineer capable...
-
Technical Support Engineer
1 week ago
New York, New York, United States Voltguard Utilities Ltd Full timeJob OverviewPosition Summary:The Customer Solutions Engineer is essential in delivering exceptional support to our clientele through field operations, onsite technical instruction, and proactive maintenance services. This role necessitates frequent travel within a specified region and potentially other areas of the country. The ideal candidate is a hands-on...
-
Technical Operations Associate
1 week ago
New York, New York, United States ASRC Federal Full timeJob Overview ASRC Federal Technical Services is looking for a Junior Technical Support Specialist to become part of our dedicated team. This role is essential in providing support for the Federal Aviation Administration and involves working with our Radar Team. Key Responsibilities: Assist in the evaluation and testing of radar technologies within...
-
Entry Level Technical Specialist
2 months ago
New York, New York, United States ASRC Federal Full timeJob DescriptionASRC Federal Technical Services is seeking anEntry Level Technical Specialistto join ourteam that supports the Federal Aviation Administration in Egg Harbor Township, NJ. This role will make an impact by meeting the future needs of our FAA customer that includes securing data across networks in theenterprise.ESSENTIAL JOB FUNCTIONSProvides...
-
Technical Support Engineer
2 weeks ago
New York, New York, United States Eze Castle Integration Full timeEze Castle Integration is a premier global provider of managed services, cybersecurity, and business transformation solutions tailored for mid-market financial services organizations worldwide.With an extensive portfolio of services, Eze Castle Integration ensures stability, security, and enhanced business performance, allowing clients to concentrate on...
-
Technical Support and Testing Engineer
2 weeks ago
New York, New York, United States XARM Full timeXARM by UFACTORY is a prominent manufacturer of advanced multi-axis robotic arms, focusing on 6-8 axis models that serve diverse industrial applications. Our robotic solutions are engineered for precision and efficiency, catering to needs ranging from educational purposes to comprehensive manufacturing setups.As we broaden our operational scope, we are in...
-
Technical Support Engineer
2 months ago
New York, New York, United States Dassault Systemes Full timeLocation: NY/NJMedidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.About our Company:Medidata: Powering Smarter Treatments and Healthier PeopleMedidata, a Dassault Systèmes company, is leading the digital...
-
Entry Level Technical Specialist
2 months ago
New York, New York, United States ASRC Federal Holding Company Full timeASRC Federal Technical Services is seeking an Entry Level Technical Specialist to join our team that supports the Federal Aviation Administration in Egg Harbor Township, NJ. This role will make an impact by meeting the future needs of our FAA customer that includes securing data across networks in the enterprise.ESSENTIAL JOB FUNCTIONS Provides support in...
-
L3 Technical Support Engineer
1 week ago
New York, New York, United States GTN Technical Staffing and Consulting Full timePosition Overview:This role entails a commitment of 12 hours per week, focusing on onsite support.Work Schedule:4 hours daily on Tuesday, Wednesday, and Friday.Tuesday and Friday: 9 AM to 1 PM.Wednesday: 1:30 PM to 5:30 PM.Key Responsibilities:Oversee the setup and upkeep of hardware and software, including personal computers, printers, mobile devices, and...
-
New York, New York, United States FSA Federal Full timeJoin a pivotal initiative aimed at dismantling criminal enterprises by stripping them of their illicit gains, thereby disrupting their operational frameworks.FSA Federal (FSA) is dedicated to providing exceptional support services to law enforcement and national security efforts. We are currently seeking a Legal Support Specialist III to contribute to the...
-
L3 Technical Support Engineer
2 weeks ago
New York, New York, United States GTN Technical Staffing and Consulting Full timePosition Overview:This role requires a commitment of 12 hours per week, with a focus on onsite support in Manhattan.Work Schedule:4 hours per day on Tuesday, Wednesday, and FridayTuesday and Friday: 9 AM to 1 PMWednesday: 1:30 PM to 5:30 PMKey Responsibilities:Oversee the setup and upkeep of hardware and software, including personal computers, printers,...