Shift Supervisor
3 days ago
The Salvation Army is a non-profit organization that provides a range of services to support individuals and families in need. Our Adult Rehabilitation Center (ARC) is a no-fee program that helps men and women overcome addiction and achieve stability in their lives.
Job SummaryWe are seeking a highly motivated and experienced Shift Supervisor to join our Retail Team at The Salvation Army. As a Shift Supervisor, you will be responsible for leading a team of sales associates and ensuring the smooth operation of our retail store. This is a challenging and rewarding role that requires strong leadership and communication skills, as well as the ability to work independently and as part of a team.
Key Responsibilities- Leadership and Team Management: Provide coaching, training, and development to sales associates to ensure they have the skills and knowledge needed to provide excellent customer service.
- Store Operations: Assume responsibility for all day-to-day store operations, including managing inventory, maintaining a clean and organized store environment, and ensuring that sales goals are met.
- Customer Service: Ensure that customer needs are met by maintaining good customer relations, resolving complaints, and providing quick and efficient service.
- Inventory Management: Ensure that inventory levels are adequate and that stock is properly managed to meet sales demands.
- Loss Prevention: Implement appropriate loss prevention measures to minimize losses and protect company assets.
- Communication: Communicate effectively with management, sales associates, customers, and donors to ensure that everyone is informed and aligned with company goals and objectives.
- Education: High school diploma or equivalent required.
- Experience: Minimum one year of previous retail experience and supervisory experience preferred.
- Skills: Ability to accurately handle POS/cash register operations and cash transactions, hold a valid driver's license, and pass a background check.
- Ability to Sit, Walk, Stand, Bend, Squat, Climb, Kneel, and Twist: Ability to perform various physical tasks on an intermittent or continuous basis.
- Ability to Grasp, Push, Pull Objects: Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks, and miscellaneous carts.
- Ability to Move Product: Ability to move product up to 50lbs.
- Ability to Perform Repetitive Motion Tasks: Ability to perform various repetitive motion tasks.
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