Lead Technical Solutions Engineer, Platform
2 weeks ago
While candidates in the listed locations are encouraged for this role, candidates in other locations will be considered. Based on location, the role can be hybrid or remote.
As a Senior Technical Solutions Engineer, you will be responsible for delivering technical assistance regarding issues related to the Databricks Platform. Your role will involve addressing challenges associated with the unified analytics platform and guiding customers through their Databricks experience. Clients will rely on your expertise for inquiries ranging from fundamental technical issues to intricate architectural challenges across the Big Data landscape. You will report to the Senior Manager of Technical Solutions, and this position is hybrid.
Your Contributions:
- Diagnose and resolve intricate customer challenges associated with the Databricks platform.
- Offer best practices for custom solutions developed by Databricks clients.
- Provide recommendations for enhancing performance in customer-specific settings.
- Assist with third-party integration issues within the Databricks environment.
- Collaborate with engineering and escalation teams to ensure customer issues are resolved effectively.
- Engage in the development and upkeep of company documentation and knowledge resources.
- Act as a strong advocate for customer needs.
- Enhance your expertise in AWS/Azure and the Databricks platform through continuous learning and training initiatives.
- Participate in an on-call rotation during weekends and weekdays.
Qualifications:
- A minimum of 3 years of experience in designing, building, testing, and maintaining applications using Python/Java/Scala, with a strong emphasis on Python.
- Proficient experience with SQL-based databases is essential.
- At least 2 years of experience with Hadoop/Spark in an administrative, development, or support capacity is required.
- Hands-on experience with AWS or Azure platforms.
- Exceptional written and verbal communication skills in English are mandatory.
- Experience in a Distributed Big Data Computing environment is preferred.
- A technical degree or equivalent experience is necessary.
In compliance with U.S. Government information security and federal contractor regulations, including Department of Defense Cloud Computing Security Requirements for Impact Level 6 Cloud Service Provider personnel, this role is open to United States citizens only.
Benefits:
- Comprehensive Medical, Dental, and Vision coverage.
- 401(k) retirement plan.
- Flexible Spending Account (FSA), Health Savings Account (HSA), and Commuter Benefit Plans.
- Equity Awards.
- Flexible Time Off policies.
- Family Planning assistance.
- Fitness Reimbursement programs.
- Employee Assistance Program (EAP).
- Business Travel Accident Insurance.
- Mental Wellness Resources.
Compensation Transparency
Databricks is dedicated to equitable compensation practices. The pay range for this role is outlined below and reflects the base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are influenced by various factors unique to each candidate, including job-related skills, experience, relevant certifications, and specific work location. Databricks utilizes the full range based on these factors. The total compensation package may also include eligibility for an annual performance bonus, equity, and the benefits listed above.
Local Pay Range: $102,400 — $181,200 USD
About Databricks
Databricks is a leader in data and AI solutions. Over 10,000 organizations globally, including prominent companies, depend on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Headquartered in San Francisco, Databricks was founded by the original creators of Lakehouse, Apache Spark, Delta Lake, and MLflow.
Diversity and Inclusion Commitment
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can thrive. We ensure that our hiring practices are inclusive and adhere to equal employment opportunity standards.
Compliance Notice
If access to export-controlled technology or source code is necessary for job performance, it is at the Employer's discretion whether to apply for a U.S. government license for such positions, and the Employer may choose not to proceed with an applicant based solely on this requirement.
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