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Director of Operations
2 months ago
Job Summary:
The Director of Operations at Altea Healthcare is responsible for overseeing the strategic planning and execution of operational processes across our post-acute care facilities. This role demands exceptional leadership and problem-solving abilities to drive business growth and improve operational efficiency.
Key Responsibilities:
- Operational Planning: Develop and implement operational strategies to improve service delivery, reduce costs, and enhance customer satisfaction.
- Team Leadership: Lead and manage a team of operational support personnel, ensuring compliance with departmental standard operating procedures and providing guidance on process improvements.
- Provider Management: Oversee provider scheduling, cultivate strong relationships with healthcare facilities, and ensure seamless execution of operational processes.
- Business Development: Collaborate with the VP of Operations to drive business growth, develop market strategies, and assist in growth planning.
- Process Improvement: Identify opportunities for improvement in customer service and operational efficiency, develop and execute improvement plans, and monitor progress.
- Communication: Provide regular updates to the VP of Operations on operational performance, identify areas for improvement, and recommend solutions.
Requirements:
- Education: Bachelor's degree in Health Care Administration, Business Administration, or a related field.
- Experience: Minimum of 3 years' experience in healthcare operations, with a focus on post-acute care.
- Skills: Proficient in Microsoft applications and healthcare software, strong multitasking and problem-solving skills, and ability to work effectively under pressure.
- Travel: Rare travel to launch new facilities.
- Reports to: VP of Operations.