Operations Director

3 weeks ago

Washington, Washington, D.C., United States Middle East Institute Full time

The Middle East Institute seeks a highly skilled Director of Operations to oversee essential operational and administrative functions in close partnership with the COO and management team.


Key Responsibilities:
  • Drive efficient day-to-day operations across all departments, monitoring performance metrics and implementing process improvements.
  • Lead HR administration including recruiting and onboarding, benefits, and leave; performance and talent management; and training and development.
  • Oversee facilities management, ensuring timely maintenance, compliance with safety regulations, and optimal use of space.
  • Manage IT and digital systems infrastructure with outsourced consultant support, including hardware, software, data, and network systems.
  • Design and develop risk management policies and procedures, including securing comprehensive insurance coverage and policies.
  • Oversee and ensure compliance with all necessary licenses and filing requirements, including local, state, and federal regulations.
  • Develop and implement operational strategies, solutions, and policies to enhance operational performance and effectiveness across all departments.
  • Build and manage strong relationships with vendors and service providers.
  • Foster collaboration between departments to streamline operations and enhance communication.

Requirements:
  • Bachelor's degree in Business Administration, Operations Management, or a related field (Master's preferred).
  • Proven experience in operations management, preferably in a leadership role.
  • Familiarity with Salesforce, Rippling, Google Workspace, Microsoft Teams, and similar tools to enhance workflow and communication.

Benefits:
  • Retirement Savings Plan after the first year.
  • Employee Wellness Plans including EAP and partnerships with Noom and Unwinding Meditation Apps.

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