Patient Experience Associate

3 days ago


New York, New York, United States Tandem Full time
About Tandem

Tandem is revolutionizing the way patients access life-changing medicine. Our mission is to simplify the complex process of getting prescriptions approved, making healthcare more accessible and affordable for everyone.

The Role

We're seeking a highly analytical and operationally rigorous individual to join our team as a Patient Experience Associate. In this role, you'll become an expert in medication access, working closely with patients, providers, and pharmacies to resolve complex issues and improve operations.

As a Patient Experience Associate, you'll:

  • Represent Tandem directly with patients, providing support and guidance on prescription and insurance-related matters
  • Translate complex data into clear explanations, helping patients understand their options and make informed decisions
  • Develop and implement standardized processes to improve user experience and operational efficiency
  • Collaborate with our team to prioritize product development and drive business growth

We're looking for someone who is pragmatic, empathetic, and excited about our mission to make healthcare easier for everyone. If you're a problem-solver with a passion for improving patient experiences, we want to hear from you

Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem.



  • New York, New York, United States Tandem Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Experience Associate to join our team at Tandem. As a key member of our operations team, you will play a critical role in ensuring seamless patient experiences across our platform.Key ResponsibilitiesRepresent Tandem directly with patients, providing support and guidance on medication...


  • New York, New York, United States Tandem Full time

    About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Patient Experience Associate. In this role, you will play a critical part in ensuring that our patients receive the best possible experience when interacting with our company.Key ResponsibilitiesRepresent Tandem directly with patients, providing support and...


  • New York, New York, United States destinationone Consulting Full time

    Job SummaryDestinationone Consulting is seeking a highly skilled Patient Coordinator to manage the patient experience within our healthcare practice. As a key member of our team, you will be responsible for ensuring efficient scheduling, communication, and support throughout the patient journey.Key Responsibilities:Primary Point of Contact: Serve as the...


  • New York, New York, United States Tandem Full time

    About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Patient Experience Associate - Medication Access Expert. In this role, you will be responsible for supporting patients and their providers with their prescriptions, figuring out how to most efficiently get them their medication.Key Responsibilities:Become an...


  • New York, New York, United States Northwell Health Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to lead our patient experience initiatives at Northwell Health. As a Director of Patient Experience, you will be responsible for developing and implementing strategies to improve patient satisfaction and experience across our healthcare system.Key ResponsibilitiesDevelop and Implement...


  • New York, New York, United States Northwell Health Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to lead our patient and family experience initiatives. As a key member of our leadership team, you will be responsible for developing and implementing strategies to enhance the patient experience, improve patient satisfaction, and drive quality improvement.Key ResponsibilitiesLead the...


  • New York, New York, United States NewYork-PresbyterianLower Manhattan Hospital Full time

    Job Summary:We are seeking a dedicated and compassionate Patient Care Associate to join our team at NewYork-Presbyterian/Lower Manhattan Hospital. As a Patient Care Associate, you will play a vital role in providing exceptional patient care and support to our patients and their families.Responsibilities:Provide patient care tasks and advanced...

  • Patient Associate

    1 week ago


    New York, New York, United States Apicha Community Health Center Full time

    About Apicha Community Health CenterWe are a dedicated healthcare organization committed to providing quality services to underserved populations in New York City.Our team is passionate about making a positive impact on the community, and we are seeking a skilled Patient Associate to join our Manhattan location.Key Responsibilities:Provide exceptional...


  • New York, New York, United States Spear Full time

    About SpearSpear is a leading physical therapy practice dedicated to delivering exceptional patient care and experiences. Our team is passionate about helping others and making a positive impact in our community.Job SummaryWe are seeking a highly motivated and customer-focused Patient Experience Coordinator to join our team. As a key member of our front desk...


  • New York, New York, United States Ritual Dental Full time

    About Ritual DentalRitual Dental is a revolutionary dental practice that combines cutting-edge innovations, microbiome research, artificial intelligence, and advanced technology to transform the oral health experience of individuals and families.Our MissionWe aim to make the best dental care simple, empowering, and accessible to everyone. Our commitment to...


  • New York, New York, United States Ritual Dental Full time

    About Ritual DentalRitual Dental is revolutionizing dental health through a unique blend of cutting-edge innovations, microbiome research, artificial intelligence, and advanced technology. Our mission is to make the best dental care simple, empowering, and accessible to everyone.Our ApproachWe're dedicated to transforming the oral health experiences of...


  • New York, New York, United States Spear Full time

    {"h1": "Care Coordinator/Front Desk", "p": "At Spear, we're passionate about delivering exceptional patient experiences. As a Care Coordinator, you'll be the first and last point of contact for our patients, setting the tone for their entire experience. Your role will be to provide top-notch customer service, ensuring our patients feel welcomed, valued, and...


  • New York, New York, United States MJHS Full time

    Improve Patient Outcomes with MJHSWe are seeking a compassionate and detail-oriented Patient Experience Coordinator to join our team at MJHS Hospice & Palliative Care. As a key member of our interdisciplinary team, you will play a vital role in enhancing the patient and family experience during end-of-life care.Responsibilities:Provide supportive calls to...


  • New York, New York, United States Aspen Dental Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Experience Coordinator to join our team at Aspen Dental. As a Patient Experience Coordinator, you will play a vital role in creating a positive and welcoming experience for our patients.Key ResponsibilitiesProvide Exceptional Patient Service: Deliver outstanding patient care and support,...


  • New York, New York, United States SUNY College of Optometry Full time

    About the RoleWe are seeking a highly skilled and enthusiastic individual to join our team as a Patient Experience Coordinator. As a key member of our front desk team, you will be responsible for providing exceptional customer service and creating a warm and welcoming environment for our patients and visitors.Key ResponsibilitiesProvide timely, accurate, and...


  • New York, New York, United States Bon Appetit Full time

    Job SummaryWe are seeking a skilled and compassionate Patient Service Associate to join our team at Bon Appétit. As a key member of our food service team, you will be responsible for providing exceptional patient care and ensuring the highest level of customer satisfaction.Key Responsibilities:Take patient menu selections prior to each meal, ensuring...


  • New York, New York, United States Aspen Dental Full time

    Aspen Dental Career OpportunityWe are seeking a highly skilled and compassionate Patient Experience Coordinator to join our team at Aspen Dental. As a key member of our front office team, you will play a vital role in delivering exceptional patient service and ensuring a positive experience for our patients.About the Role:Provide outstanding patient service...


  • New York, New York, United States Investvoyager Full time

    About Voyager DigitalVoyager Digital is a leading agency cryptocurrency brokerage, empowering investors to easily access, trade, and earn in the cryptocurrency markets.Job SummaryWe are seeking a highly skilled Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for providing exceptional support to our...


  • New York, New York, United States One Medical Full time

    About UsOne Medical is a healthcare organization that is revolutionizing the way people receive medical care. Our mission is to provide high-quality, patient-centered care that is accessible, affordable, and enjoyable.We are a team of dedicated professionals who are passionate about delivering exceptional patient experiences. Our goal is to make healthcare...


  • New York, New York, United States myDermRecruiter Full time

    Job Opportunity at myDermRecruitermyDermRecruiter is seeking a skilled Patient Concierge to join a thriving, high-end Dermatology practice in New York City.Role and Responsibilities:Provide exceptional customer service and support to patients, ensuring a seamless and personalized experience.Streamline and manage non-clinical patient needs, including...