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Patient Experience Coordinator
2 months ago
We are seeking a highly skilled and compassionate Patient Experience Coordinator to join our team at Aspen Dental. As a Patient Experience Coordinator, you will play a vital role in creating a positive and welcoming experience for our patients.
Key Responsibilities- Provide Exceptional Patient Service: Deliver outstanding patient care and support, ensuring that every patient feels valued and respected.
- Schedule and Confirm Appointments: Efficiently manage patient schedules, ensuring timely and accurate appointment confirmations.
- Verify Insurance and Payment: Accurately verify patient insurance and process payments, ensuring seamless financial transactions.
- Balance Nightly Deposits and Credit Card Processing: Maintain accurate financial records, balancing nightly deposits and credit card processing with precision.
- Additional Tasks: Perform various administrative tasks as assigned by the Manager, ensuring the smooth operation of the front office.
- High School Diploma or Equivalent: Possess a high school diploma or equivalent, demonstrating a strong foundation in education.
- Strong Communication and Interpersonal Skills: Exhibit exceptional communication and interpersonal skills, with an emphasis on empathy and understanding.
- Time Management and Organization: Demonstrate strong time management and organizational skills, ensuring efficient task completion and attention to detail.
- Detail-Oriented and Adaptable: Remain detail-oriented and adaptable, responding to changing circumstances with flexibility and poise.
Aspen Dental is a world-class dental service organization dedicated to delivering exceptional patient care and support. Our team is committed to creating a positive and welcoming experience for every patient, and we are seeking like-minded individuals to join our team.
