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Patient Experience Coordinator

2 months ago

New York, New York, United States Spear Full time
{"h1": "Care Coordinator/Front Desk", "p": "At Spear, we're passionate about delivering exceptional patient experiences. As a Care Coordinator, you'll be the first and last point of contact for our patients, setting the tone for their entire experience. Your role will be to provide top-notch customer service, ensuring our patients feel welcomed, valued, and supported throughout their journey with us.

Responsibilities:

* Greet patients warmly and make them feel at ease
* Respond to patient inquiries and concerns in a timely and professional manner
* Guide patients through our out-of-network experience with empathy and understanding
* Maintain accurate patient data and ensure seamless communication
* Demonstrate a high level of customer service and adhere to our SPEAR-IT values
* Meet or exceed copay collections targets
* Show a passion for helping others and a willingness to go above and beyond

What We Offer:

* Medical, dental, and vision benefits
* 401K and commuter benefits
* Paid time off and holidays
* FSA/HSA and discounted gym memberships
* Employee discounts and company events

If you're a team player with a passion for delivering exceptional patient experiences, we'd love to hear from you"}