Main Line Automotive Advisor
1 week ago
Groove Auto is in search of a skilled Main Line Automotive Advisor to enhance our dedicated team.
Compensation: Attractive remuneration package with opportunities for financial advancement, ranging from $90,000 to $130,000 annually.
Employee Benefits:
- Opportunities for professional development through mentorship and ongoing training
- Recognition initiatives for outstanding performance
- Supportive workplace culture that emphasizes employee success
- Structured pay plan with a clear pathway for career advancement
- Flexible working hours and paid leave
- Comprehensive benefits including health, dental, and vision coverage
- 401(K) retirement savings plan with employer contributions
- Health and wellness reimbursement options
- Discounts on company products and services
Role Responsibilities:
The Main Line Automotive Advisor will engage with clients to evaluate their vehicle service requirements, suggest additional services, and oversee repair orders.
Qualifications:
- A minimum of 2 years of experience as a Service Advisor in an automotive dealership
- Commitment to providing exceptional customer service and enhancing client retention
- Ability to meet performance goals and productivity benchmarks
- Strong communication, organizational, and customer service abilities
- Positive demeanor under pressure with a focus on educating customers
Key Duties:
- Welcome customers and foster loyalty
- Coordinate with customers and service technicians to ensure timely service completion
- Secure customer approval prior to repairs, clearly explaining costs and timelines
- Follow up with clients regarding repair status and any changes
- Address inquiries, clarify warranty details, and support the service manager
- Comply with company policies, procedures, and safety regulations
About Groove Auto:
As part of Summit Automotive Partners, Groove Auto prioritizes diversity, professionalism, and customer satisfaction. We empower our team members to create positive and seamless experiences for our clients. Join a workplace that values Humility, Integrity, and Passion.
Equal Opportunity Commitment:
Summit Automotive Partners is committed to equal opportunity employment and prohibits discrimination based on various factors. We adhere to all relevant employment laws to foster a fair and inclusive workplace.
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