Automotive Parts Consultant

1 week ago

Centennial, Colorado, United States Groove Auto Full time
Job Overview

Are you eager to be part of a reputable brand that offers career advancement and stability?

Groove Auto is in search of a dedicated Parts Sales Specialist to enhance our thriving team.

What We Provide:
  • Opportunities for career advancement with ongoing paid training and certification
  • A culture that celebrates excellence through recognition programs and awards
  • Flexible work schedules with paid time off starting from day one
  • An extensive benefits package that includes medical, dental, vision, life, and disability insurance
  • 401(K) plan with employer contributions
  • Health and wellness membership reimbursement of up to $75.00 per month
  • Uniforms provided
  • Employee discounts available
  • A fun and engaging team environment

Position Summary:

The Parts Sales Specialist assists customers in selecting the right parts over the counter or via phone, ensuring they are informed about delivery timelines and associated costs. This role involves accurately processing retail and wholesale parts transactions while addressing customer inquiries promptly. The Parts Sales Specialist aims to leave a positive impression on every customer regarding their parts experience.

This position offers a commission-based income potential ranging from $40,000 to $60,000 annually.

Who You Are:

  • You have a passion for customer service and strive to exceed customer expectations.
  • You possess sales knowledge and experience.
  • You have a background in the automotive industry.
  • You are a collaborative team player who can also work independently.
  • You exhibit exceptional communication, organizational, and follow-up skills.
  • You are comfortable using technology, including computers and tablets.
  • You thrive in a fast-paced work environment.
  • You have a strong sense of urgency.
  • You are available to work every other Saturday.

Key Responsibilities:

  • Assist customers in identifying required parts, suggesting complementary items, and ensuring they are aware of the full product range.
  • Retrieve purchased parts from inventory.
  • If a part is unavailable, assess its availability and place special orders as requested by customers.
  • Handle phone inquiries, providing pricing information and other relevant details.
  • Organize orders for daily shipment, delivery, or pick-up.
  • Regularly verify 'will call' and 'back-order' files, returning items to vendors or restocking as necessary.
  • Support Service Technicians in selecting parts needed for ongoing repairs.
  • Order parts not in stock after consulting with a service advisor.
  • Process returns for parts, ensuring the original invoice or its number is available for verification.
  • Maintain cleanliness and organization in front and rear counter areas.
  • Collaborate with the Parts Manager to maintain a Lost Sale Tracking program.

Qualifications:

  • Must be at least 18 years old.
  • Ability to pass a pre-employment background check and drug screening.
  • Authorized to work in the United States.

About Us:

Groove Auto, part of Summit Automotive, is committed to a culture that values diversity and recognizes that strength lies in our differences. Our team is composed of highly motivated and engaged individuals united by our core values of Humility, Integrity, and Passion. We strive to provide an exceptional experience for both customers and associates, empowering our team to create a positive and stress-free environment.

Summit Automotive Partners is a privately owned automotive management group with multiple dealerships across various regions.

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