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Automotive Customer Service Specialist
2 months ago
Company Overview:
Christian Brothers Automotive
Benefits Offered:
- Compensation Range: $65K - $85K
- Performance-Based Commission
- Paid Time Off and Holidays
- Closed on Weekends for Family Time
- Healthcare Benefits Available
- Retirement Plans with Matching Contributions
- Local Ownership with Daily Onsite Presence
- Weekly Lunches Provided
As an Automotive Service Advisor at Christian Brothers Automotive, you will be the primary point of contact for customers seeking assistance with their vehicles. Your role is crucial in fostering strong relationships with our clientele, as you guide them through their vehicle service experience.
Key Responsibilities:
- Welcome every customer with warmth and professionalism.
- Provide clear and effective solutions for vehicle repairs, ensuring customer understanding.
- Efficiently manage the workflow within the service center.
- Promote services with integrity and honesty.
- Maintain a positive work environment and team spirit.
- Communicate professionally over the phone.
- Establish long-lasting relationships with customers.
- Coordinate and engage in customer service activities.
- Assist with customer transportation as needed.
- Ensure all repairs meet industry standards.
- Collaborate with team members and support colleagues as required.
- Perform additional duties as assigned.
- Valid driver's license.
- Acceptable driving record per insurance standards.
- Proficient in Windows-based software and automotive applications.
- Experience in automotive customer service and sales.
- Dependable attendance for a Monday to Friday schedule.
- Ability to remain on feet for the majority of the workday.
- Occasional lifting of items over 50 lbs.
- Ability to maintain a brisk pace in a high-volume setting.
Additional Information:
Christian Brothers Automotive has been dedicated to providing transparent and trustworthy auto repair services since 1982. Our facilities are equipped with state-of-the-art diagnostic tools and adhere to a philosophy of prioritizing people.
All information will be kept confidential in accordance with EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer and practices 'At-will' employment.
