Automotive Parts Sales Associate

5 days ago


Centennial, Colorado, United States Groove Auto Full time
Job Summary

We are seeking a highly motivated and customer-focused Parts Counter Associate to join our successful and growing team at Groove Auto. As a key member of our parts department, you will be responsible for selling parts to customers, ensuring accurate transactions, and providing exceptional customer service.

Key Responsibilities
  • Sell parts to customers over the counter or on the phone, ensuring that every customer understands parts delivery ETAs and associated charges.
  • Accurately transact retail and wholesale parts sales and promptly address customer inquiries.
  • Provide a positive impression to every customer regarding their overall parts experience at the dealership.
  • Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is aware of the entire product line.
  • Pull purchased parts from stock and verify 'will call' and 'back-order' files weekly.
  • Assist Service Technicians in selecting parts needed for repairs and order parts not in stock after speaking with a service advisor.
  • Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Keep front and rear counter areas clean and uncluttered.
Requirements
  • At least 18 years of age.
  • Ability to pass a pre-employment background check and a drug screen for illegal substances.
  • Authorized to work in the United States.
What We Offer
  • Career growth and opportunity with paid ongoing certification and training.
  • Recognition programs & awards are part of the culture that rewards excelling and high-performance.
  • Flexible schedule with paid time off that accrues from day one of employment.
  • An extensive benefits package including medical, dental, vision, life, and disability insurance, and more.
  • 401(K) with employer contribution.
  • Health and Wellness membership reimbursement of up to $75.00 per month.
  • Uniforms provided.
  • Employee discounts.
  • Fun team atmosphere.


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