Event Service Coordinator

7 days ago


Gaithersburg, Maryland, United States DoubleTree by Hilton Washington DC NorthGaithersburg Full time

Job Summary:

The DoubleTree by Hilton Washington DC North/Gaithersburg is seeking a highly skilled Banquet Supervisor to lead our banquet team in delivering exceptional service to our guests. As a key member of our events team, you will be responsible for ensuring seamless execution of banquet functions, from setup to breakdown.

Key Responsibilities:

  • Pre-Event Planning: Collaborate with the events team to plan and coordinate banquet functions, including setup, staffing, and logistics.
  • Event Execution: Lead the banquet team in providing exceptional service to guests, ensuring timely delivery of food and beverages, and maintaining a clean and organized event space.
  • Post-Event Evaluation: Conduct thorough evaluations of each banquet function to identify areas for improvement and implement changes to enhance the guest experience.
  • Team Management: Supervise and train banquet staff to ensure they have the skills and knowledge necessary to provide exceptional service.
  • Communication: Maintain open and effective communication with the events team, kitchen staff, and other departments to ensure seamless execution of banquet functions.

Requirements:

  • Experience: 1+ years of experience in a banquet or events role, preferably in a hotel or resort setting.
  • Education: High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Skills: Excellent communication and leadership skills, ability to work effectively under pressure, and strong attention to detail.
  • Availability: Must be available to work a variety of shifts, including weekends and holidays.


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