Account Manager

1 week ago


Waukesha, Wisconsin, United States Cypress HCM Full time
Aftermarket Parts Account Manager

A major manufacturer in Waukesha, Wisconsin is hiring a skilled Account Manager to manage their aftermarket parts business. The ideal candidate will have a strong passion for customer support and excellent communication skills.

The key responsibilities of this role include:

  • Providing exceptional support to current customers through email and phone calls
  • Researching and identifying parts and rebuilds for customers
  • Verifying pricing and communicating with supervisors or managers as needed
  • Updating machine manuals and documenting changes
  • Occasionally entering new part numbers into the Finesse system
  • Identifying warranty and engineering change requests and communicating with engineering groups
  • Pulling drawings to support purchasing decisions

This is a Monday-to-Friday role with normal business hours, but may require occasional on-call rotations. We offer a competitive salary of $56,000 to $62,000 annually, plus PTO and full health benefits.



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