Client Relationship Manager

2 weeks ago


Philadelphia, Pennsylvania, United States ArcBest Full time

Position Overview:

  • Formulate and execute sales initiatives to comprehend client requirements.
  • Recognize obstacles and devise strategies to create opportunities.
  • Deliver presentations and cultivate relationships with clients across various sectors.
  • Keep abreast of market developments and competitor activities to fulfill client expectations.
  • Employ diverse techniques to secure new clients while maintaining proficiency in service offerings.
  • Collaborate with multiple departments and negotiate service agreements.
  • Support the collection process and mitigate cargo disputes.
  • Ensure precise account documentation and complete essential reporting.
  • Engage with clients and team members professionally while striving towards shared objectives.
  • Contribute as a team member and undertake additional projects as required.

Role Summary:

As a Client Relationship Manager at ArcBest, you will play a crucial role in fostering robust client relationships and driving business growth. Your standard working hours will be from Monday to Friday, with some flexibility based on workload demands.



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