Procurement Operations Supervisor

2 weeks ago


Worcester, Massachusetts, United States Complete Staffing Full time
Position: Procurement Supervisor

Key Responsibilities:
Serve as the primary contact in the absence of the Director, providing essential support for the daily oversight of the procurement department.

Collaborate effectively with the Payment Operations and Contract Manager to ensure timely payment of purchase orders and proper administration of contracts in line with established terms, policies, and regulatory requirements.

Analyze, document, and resolve intricate Procure-to-Pay (P2P) challenges from functional, administrative, and operational viewpoints.
Act as the P2P Subject Matter Expert (SME), concentrating on process enhancement while leveraging industry insights and applications across various domains: Sourcing, Procurement, Accounts Payable, Travel, Reimbursement Expenses, and financial systems optimization.


Engage in departmental projects focused on P2P strategies, support, and optimization of Enterprise Resource Planning (ERP) systems related to Information Technology (IT) operations, business processes, security, and data integrity.

Evaluate business and P2P processes, advising the department on available system services to enhance service delivery.
Conduct business analysis and produce clear, comprehensive functional requirements.
Identify and relay P2P system bottlenecks and insights to senior management.
Provide general oversight to the Purchasing, Travel, and Reimbursement Administrator role, ensuring adherence to all procurement regulations.

Assist senior management in establishing an organizational framework and developing the team to fulfill the objectives of the Procure-to-Pay transformation.

Lead the RFI, RFQ, RFP, and BID processes as necessary to support internal departments in sourcing and acquiring services, including the development of specifications and scope of services while ensuring optimal value procurements in compliance with relevant laws, guidelines, and contract terms.

Oversee vendor negotiations, striving for the most advantageous pricing consistent with quality, quantity, and specifications standards.
Guide, support, and collaborate in interpreting vendor agreements and enforcing contract stipulations.
Coordinate with the Contract Manager in drafting contracts and amendments.

Qualifications:
Bachelor's degree in Business Administration, Procurement, Supply Chain Management, or a related field.
Experience in systems and process mapping.

A minimum of 5 years of professional experience in procurement, strategic sourcing, or contract management, along with related systems operations.

Experience in municipal, educational, or medical procurement is essential.
Strong organizational, research, and time management skills, coupled with solid deductive reasoning and quantitative analysis capabilities.
Self-motivated, proactive, and dynamic individual with a coachable attitude.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets).
Ability to establish clear objectives, develop Standard Operating Procedures, and effectively communicate them to procurement and accounts payable personnel.

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