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Procurement Operations Supervisor

2 months ago


Worcester, Massachusetts, United States Complete Staffing Full time
Position Overview:
The Procurement Supervisor plays a critical role in overseeing the procurement process and ensuring compliance with regulations and policies.

Key Responsibilities:
- Serve as the primary contact in the absence of the Director, facilitating the daily operations of the department.
- Collaborate with the Payment Operations and Contract Manager to guarantee timely payment of purchase orders and adherence to contract terms, policies, and regulations.
- Analyze, document, and resolve intricate Procure-to-Pay (P2P) challenges from various perspectives including functional, administrative, and operational.
- Act as the P2P Subject Matter Expert (SME), focusing on process enhancement and leveraging industry expertise in Sourcing, Procurement, Accounts Payable, Travel, and Expense Management.
- Engage in departmental projects that concentrate on P2P strategies, supporting Enterprise Resource Planning (ERP) improvements related to IT operations, business processes, security, and data integrity.
- Evaluate business and P2P workflows, advising on system services to enhance service delivery.
- Conduct business analysis and draft clear, comprehensive functional requirements.
- Identify and report P2P system inefficiencies and findings to senior management.
- Supervise the Purchasing, Travel, and Reimbursement Administrator to ensure adherence to procurement regulations.
- Assist senior management in developing an organizational framework and nurturing the team to fulfill the objectives of the Procure-to-Pay transformation.
- Lead the RFI, RFQ, RFP, and BID processes to aid internal departments in sourcing and procuring services, ensuring compliance with laws and guidelines while achieving best value.
- Manage vendor negotiations to secure optimal pricing aligned with quality and specifications.
- Collaborate in interpreting vendor agreements and enforcing contract stipulations.
- Coordinate with the Contract Manager in the drafting of contracts and amendments.

Qualifications:
- Bachelor's degree in Business Administration, Procurement, Supply Chain, or a related field.
- Experience in systems and process mapping.
- At least 5 years of professional experience in procurement, strategic sourcing, or contract management, with relevant systems operations experience.
- Experience in municipal, educational, or medical procurement is essential.
- Strong organizational, research, and time management skills, along with solid analytical abilities.
- A proactive, motivated, and dynamic approach to work.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets).
- Ability to establish clear objectives, develop Standard Operating Procedures, and effectively communicate them to procurement and accounts payable teams.