Help Desk Specialist
3 days ago
AFLCMC's mission is to provide integrated Command, Control, Communications, and Computer Information (C4I) systems and manage strategic C4I resources in support of AMC's global air mobility mission. Agile Defense requires technical and support task services that enable the operational functionality and readiness state of the systems, infrastructure, and services that satisfy the HQ AMC mission for the Mobility Air Force (MAF) C2 Business Systems, projects, applications, and infrastructures.
Key Responsibilities- Provide support as needed for customer service for problem resolution in regard to Tier I/II support applications.
- Perform quality checks of all provided inputs to the book of knowledge for each application upon resolution of issues.
- Collaborate with a team to resolve technical issues and improve customer satisfaction.
- At least 2 years of minimum experience and is required to have at least a minimum education of high school or equivalent as well as technical experience and appropriate certification.
- DoD IAT Level I Certification (Minimally).
- Experience administering AMC's C2 and Business systems.
- Excellent communications skills.
- Excellent Customer Focus/Satisfaction skills.
- Strong team/personnel leadership skills.
Government and/or Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time.
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Help Desk Specialist
3 weeks ago
Scott Air Force Base, Illinois, United States Apex Systems Full timeApex Systems is seeking a skilled Service Desk Technician to join our team.**Job Summary:**We are looking for a highly motivated and detail-oriented individual to provide technical support to our clients.**Key Responsibilities:*** Respond to and resolve technical issues via phone, email, or chat* Troubleshoot and diagnose hardware and software problems*...
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Help Desk Support Specialist
3 days ago
Scott Air Force Base, Illinois, United States Decision Point Full timeHelp Desk Technician Job DescriptionDecisionPoint Corporation is seeking a skilled Help Desk Technician to join our USAF Air Mobility Command Global Decision Support System (GDSS) Functional Help Desk Team.Key Responsibilities:Provide first-line technical support to end-users on various technical issues, including PC hardware and software, operating systems,...
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Help Desk Support Specialist
7 days ago
Scott Air Force Base, Illinois, United States Decision Point Full timeHelp Desk Technician Job DescriptionDecisionPoint Corporation is seeking a skilled Help Desk Technician to provide technical support to end-users on various technical issues, including PC hardware and software, operating systems, and network connectivity.Key Responsibilities:Respond to and diagnose user issues through phone, email, or in-person...
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Help Desk Specialist
2 weeks ago
Scott Air Force Base, Illinois, United States Agile Defense Full timeJob SummaryAFLCMC's mission is to provide integrated Command, Control, Communications, and Computer Information (C4I) systems and manage strategic C4I resources in support of AMC's global air mobility mission. Agile Defense requires technical and support task services that enable the operational functionality and readiness state of the systems,...
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Help Desk Specialist
6 days ago
Scott Air Force Base, Illinois, United States Apex Systems Full timeJob SummaryThis role involves providing technical assistance and support to clients via phone, email, or in-person. The ideal candidate will have excellent communication skills and the ability to troubleshoot complex technical issues.Key ResponsibilitiesRespond to and resolve technical issues in a timely and professional mannerProvide technical guidance and...
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Front Desk Receptionist
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Intermediate Helpdesk Support Specialist
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Scott Air Force Base, Illinois, United States CEdge Inc Full timeJob Title: Intermediate Helpdesk Support Services SpecialistCEdge Inc is seeking a highly skilled Intermediate Helpdesk Support Services Specialist to join our team. As a key member of our IT support team, you will be responsible for providing top-notch support to our clients.Job Summary:The successful candidate will be responsible for troubleshooting,...
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AISR Operations Support Specialist
2 weeks ago
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Senior Technical Analyst
7 days ago
Scott Air Force Base, Illinois, United States Decision Point Full timeJob Title: Senior Technical AnalystDecisionPoint Corporation is seeking a highly skilled Senior Technical Analyst to join our USAF Air Mobility Command Global Decision Support System (GDSS) Functional Help Desk Team.Job SummaryThe Senior Technical Analyst will lead the design and implementation of technical solutions based on business analyses, collaborating...
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Radiology Imaging Specialist
6 days ago
Scott Air Force Base, Illinois, United States OneStaff Medical Full timeJob Title: Radiology TechnicianOneStaff Medical is seeking a skilled Radiology Technician for a travel assignment in Shiloh, Illinois.About the JobAs a Radiology Technician, you will use advanced imaging techniques to create high-quality images of the human body. These images will help physicians diagnose and treat various medical conditions with precision...
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Scott Air Force Base, Illinois, United States Paragon Cyber Solutions Full timeJob Title: Global Air Transportation Execution System TrainerWe are seeking a highly skilled and experienced professional to join our team as a Global Air Transportation Execution System (GATES) Trainer. As a GATES Trainer, you will provide mobility planning and execution subject matter expertise in DOD mobility/distribution systems and methodologies to...
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Help Desk Technician
2 weeks ago
Scott Air Force Base, United States Decision Point Full timeHelp Desk TechnicianID 2024-2558Job LocationsUS-IL-Scott AFBCategory Information TechnologyType Regular Full-TimeOverviewDecisionPoint Corporation is seeking a Help Desk Technician to join our USAF Air Mobility Command Global Decision Support System (GDSS) Functional Help Desk Team. The Help Desk Technician Level I provides first-line technical support to...
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Help Desk Specialist II
4 weeks ago
Scott Air Force Base, Illinois, United States DecisionPoint | Cortek Full timeJob SummaryDecisionPoint | Cortek is seeking a highly skilled Help Desk Technician II to join our team. As a Help Desk Technician II, you will provide second-tier technical support to end-users, managing complex technical problems related to hardware, software, and network configurations.Key ResponsibilitiesProvide second-tier technical support to users for...
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Help Desk Technician II
3 days ago
Dyess Air Force Base, United States General Dynamics Information Technology Full timeJob Title: Help Desk Technician IITransform technology into opportunity as a Help Desk Technician II with General Dynamics Information Technology. A career in enterprise IT means connecting and enhancing the systems that matter most.At General Dynamics Information Technology, people are our differentiator. As a Help Desk Technician II, you will help ensure...
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Help Desk Support Specialist
2 weeks ago
Shaw Air Force Base, United States Agile Defense Full timeJob Title: Help Desk TechnicianAt Agile Defense, we're committed to delivering innovative solutions that meet the evolving needs of our nation's most critical missions. As a Help Desk Technician, you'll play a vital role in ensuring the seamless integration of advanced technologies and elite minds to drive success.Job SummaryWe're seeking a highly motivated...
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Help Desk Specialist
6 days ago
Offutt Air Force Base, United States RTX Full timeJob Title: Help Desk TechnicianRTX is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be the first point of contact for customers experiencing issues with our Cloud interface. Your primary responsibility will be to respond to customer support requests, enter issues into the ticketing system, and provide return to...
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Help Desk Operations Manager
4 weeks ago
Scott Air Force Base, Illinois, United States DecisionPoint | Cortek Full timeJob SummaryDecisionPoint | Cortek is seeking a highly skilled Help Desk Operations Manager to join our team. As a key member of our IT department, you will be responsible for providing advanced technical support and leadership within our help desk team.Key ResponsibilitiesLead Help Desk Operations: Oversee the day-to-day activities of the help desk team,...
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Help Desk Technician II
3 days ago
Dyess Air Force Base, United States General Dynamics Information Technology Full timeReq ID: RQ187983 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Skills: Computer Hardware,Help Desk Support,Technical Support Experience: 1 + years of related experience US Citizenship Required: Yes Job Description: Transform technology into opportunity as a Help...
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Help Desk Operations Manager
4 weeks ago
Scott Air Force Base, Illinois, United States DecisionPoint | Cortek Full timeJob SummaryDecisionPoint | Cortek is seeking a highly skilled Help Desk Technician III to join our team. As a key member of our IT support team, you will be responsible for providing advanced technical support and leadership within the help desk team.Key ResponsibilitiesLead Technician: Oversee help desk operations and ensure timely issue...
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F-35 Help Desk Specialist | Secret clearance
1 month ago
Edwards Air Force Base, United States GENERAL DYNAMICS INFORMATION TECHNOLOGY Full timeType of Requisition:RegularClearance Level Must Currently Possess:Interim SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:BMC Remedy Ticketing System, Help Desk Support, IT Help DeskCertifications:Security+, CE - CompTIA-Security+ CEExperience:3 + years of related...
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F-35 Help Desk Specialist | Secret clearance
1 month ago
Edwards Air Force Base, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Interim SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:BMC Remedy Ticketing System, Help Desk Support, IT Help DeskCertifications:Security+, CE - CompTIA-Security+ CEExperience:3 + years of related...
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Help Desk Support Specialist
2 weeks ago
Nellis Air Force Base, Nevada, United States OnesourcePCS, LLC Full timeAbout the JobOnesourcePCS, LLC is seeking a skilled Help Desk Services Support to join our team. As a Help Desk Services Support, you will be responsible for installing hardware and software, maintaining or repairing equipment, and providing technical support to clients.Key ResponsibilitiesInstall hardware and softwareMaintain or repair equipmentTroubleshoot...
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External Help Desk Manager
6 days ago
Offutt Air Force Base, United States Peraton Full timeDeputy Help Desk ManagerPeraton is seeking a skilled Deputy Help Desk Manager to join our team at Offutt AFB, Nebraska.Key Responsibilities:Implement policies and procedures for problem identification, receipt, documentation, distribution, and correction.Ensure maximum efficiency in the Help Desk process.We are looking for a highly organized and...
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External Help Desk Manager
3 days ago
Offutt Air Force Base, United States Peraton Full timeDeputy Help Desk ManagerPeraton is seeking a skilled Deputy Help Desk Manager to join our team at Offutt AFB, Nebraska.Key Responsibilities:Implement policies and procedures for problem identification, receipt, documentation, distribution, and correction.Ensure maximum efficiency in the Help Desk process.We are looking for a highly organized and...
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External Help Desk Manager
2 weeks ago
Offutt Air Force Base, Nebraska, United States Peraton Full timeJob SummaryPeraton is seeking a Deputy Help Desk Manager to join our team at Offutt AFB, Nebraska.Key ResponsibilitiesImplement policies and procedures for problem identification, receipt, documentation, distribution, and correction.Ensure maximum efficiency in the Help Desk process.RequirementsExperience in implementing policies and procedures, ensuring...
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Help Desk Services Specialist
2 days ago
Nellis Air Force Base, Nevada, United States OnesourcePCS, LLC Full timeAbout the RoleOnesourcePCS, LLC is seeking a skilled Help Desk Services Support professional to join our team. As a key member of our team, you will provide technical support and maintenance services to our clients.Key ResponsibilitiesInstall and configure computer hardware and softwareMaintain and repair computer equipmentProvide technical support via...
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F-35 Help Desk Specialist | Secret clearance
1 month ago
Wright-Patterson Air Force Base, United States GENERAL DYNAMICS INFORMATION TECHNOLOGY Full timeType of Requisition:RegularClearance Level Must Currently Possess:Interim SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:BMC Remedy Ticketing System, Help Desk Support, IT Help DeskCertifications:Security+, CE - CompTIA-Security+ CEExperience:3 + years of related...
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F-35 Help Desk Specialist | Secret clearance
1 month ago
Wright-Patterson Air Force Base, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Interim SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:BMC Remedy Ticketing System, Help Desk Support, IT Help DeskCertifications:Security+, CE - CompTIA-Security+ CEExperience:3 + years of related...
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Help Desk Services Support Specialist
2 weeks ago
Nellis Air Force Base, Nevada, United States OnesourcePCS, LLC Full timeAbout the JobOnesourcePCS, LLC is seeking a skilled Help Desk Services Support professional to join our team. As a key member of our IT support team, you will be responsible for providing technical assistance to our clients, troubleshooting computer issues, and ensuring the smooth operation of our computer systems.Key ResponsibilitiesProvide technical...
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Help Desk Services Support Specialist
2 weeks ago
Nellis Air Force Base, Nevada, United States OnesourcePCS, LLC Full timeAbout the JobOnesourcePCS, LLC is seeking a skilled Help Desk Services Support professional to join our team. As a trusted partner to the U.S. Department of Navy and Air Force, we provide premier nationwide Healthcare Staffing, Information Technology (IT) Infrastructure, Clinical Informatics, and Information Management support services.Key...
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Help Desk Services Support Specialist
3 weeks ago
Nellis Air Force Base, Nevada, United States OnesourcePCS, LLC Full timeAbout the RoleWe are seeking a skilled Help Desk Services Support to join our team at OnesourcePCS, LLC. As a key member of our team, you will provide technical support and assistance to our clients, ensuring their computer systems and equipment are running smoothly.Key ResponsibilitiesInstall and configure hardware and softwareMaintain and repair computer...