AISR Operations Support Specialist

8 hours ago


Scott Air Force Base, Illinois, United States Trace Systems Full time
AISR Controller Job Description

Trace Systems is seeking a highly skilled AISR Controller to join our team. As an AISR Controller, you will play a critical role in supporting the Airborne Intelligence, Surveillance, and Reconnaissance (AISR) Operations Support Center (OCS) and enabling various ISR assets to accomplish their mission.

Key Responsibilities:
  • Support the AISR OCS and enable various ISR assets to accomplish their mission.
  • Function as the end-to-end AISR call center and first-level incident manager for AISR transport issues.
  • Triage network/system issues, identify the best course of action to restore service, escalate the issue to the correct system tier II technician/service desk, and track/report restoration and mission impact to the DISA Global leadership.
  • Maintain situational awareness and report the health, status, and availability of critical AISR transport terrestrial, satellite gateways, and Full Motion Video (FMV) and other sensor data distribution, including identifying hazardous conditions (HAZCON).
  • Assess and report unscheduled outages to the DISA Global watch desk and provide simultaneous near-real-time situational awareness to the AISR community via government-provided collaboration tools.
  • Coordinate, support, and de-conflict scheduled maintenance and report unscheduled events to strategic and regional AISR mission partners in coordination with the DISA ASI manager.
Requirements:
  • Active, in-scope US Government-issued Secret clearance.
  • US Citizenship is required due to the nature of the work and US Government requirements.
  • A minimum of two to four years of related experience.
  • Basic knowledge of IP circuits and routers.
  • DoD 8570 IAT-II certification (Security+, CCNA-Security, etc.) is required to start.
Desired Qualifications:
  • Ability to multi-task and manage/prioritize workload, including monitoring multiple Network Monitoring Systems, fielding customer calls via unclassified and classified phone systems, maintaining situational awareness via classified chat rooms, and utilizing Global TMS to document all steps taken to identify and resolve service-affecting incidents.
  • Advanced troubleshooting and network analysis skills to determine points of impact for outages and maintenance actions not coordinated with DISA, as well as steps necessary to mitigate service-impacting outages, degradations, or demand maintenance actions/control seizures.
  • Ability to execute alt-route actions on high-priority circuits with very short turnaround time to avoid mission failures due to lost link conditions on flight control circuits, loss of PED quality video feeds to PED sites, and loss of critical support services such as secure communications, radar data, and weather data.
  • Customer service-oriented and able to communicate effectively with our mission and government partners to ensure proper assessment of operational/mission impacts and prompt response to priority circuits.
Education:

High School Diploma



  • Scott Air Force Base, Illinois, United States Trace Systems Full time

    Overview:Job Title:AISR Operations Coordinator - Tier IJob Location:RemoteJob Responsibilities:Facilitates the Airborne Intelligence, Surveillance, and Reconnaissance (AISR) Operations Support Center (OCS) and is accountable for optimizing various ISR resources utilizing the DoDIN framework to fulfill their objectives.The AISR Operations Coordinator serves...

  • IT Support Specialist

    4 weeks ago


    Scott Air Force Base, Illinois, United States Zachary Piper Full time

    Zachary Piper Solutions is seeking a skilled professional to support our customer (DISA) as a VoIP Specialist. This position requires on-site work at a secure facility. The successful candidate will be responsible for installing, configuring, maintaining, and supporting all telephone systems and services. This specialist must be able to work in a 24/7 shift...


  • Scott Air Force Base, Illinois, United States Zachary Piper Full time

    Zachary Piper Solutions is seeking a skilled professional to support our customer (DISA) at Scott Air Force Base, IL. The ideal candidate will be responsible for installing, configuring, maintaining, and supporting all telephone systems and services.Key Responsibilities:• Analyze network and telecommunications alarms to identify potential issues and...

  • IT Support Specialist

    19 minutes ago


    Scott Air Force Base, Illinois, United States Zachary Piper Full time

    Zachary Piper Solutions is seeking a skilled professional to support our customer (DISA) at Scott Air Force Base, IL. This position requires on-site work and involves installing, configuring, maintaining, and supporting all telephone systems and services.Key Responsibilities:• Analyze network and telecommunications alarms to identify potential issues and...

  • IT Support Specialist

    4 weeks ago


    Scott Air Force Base, Illinois, United States Centuria Inc. Full time

    Job Title: IT Support Specialist Location: Remote Clearance: TS/SCI Program: DCRIOS Company/ Program Overview: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been providing IT, Engineering, and Scientific solutions to the Federal Government since its inception. With nearly two decades of dedicated service, we have established a...


  • Scott Air Force Base, Illinois, United States C3EL Full time

    Job OverviewTitle: SATCOM Network Support SpecialistLocation: Scott AFB, IllinoisClearance Level: Secret (Active, In-Scope)This position involves shift work, which may include nights and weekends.DescriptionC3EL has an opening for a SATCOM Network Support Specialist at Scott AFB, IL. This position supports the Defense Information Systems Agency (DISA)...


  • Scott Air Force Base, Illinois, United States Gray Tier Technologies LLC Full time

    Job Title: SATCOM Network Support SpecialistThis position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities.Key Responsibilities:Perform IP network support to include configuration of switches, routers,...


  • Scott Air Force Base, Illinois, United States C3EL Full time

    Job OverviewC3EL is seeking a highly skilled SATCOM Network Support Specialist to join our team at Scott AFB, IL.Job SummaryThis position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities.Key...


  • Scott Air Force Base, Illinois, United States SAIC Full time

    Position OverviewSAIC is seeking a dedicated Executive Communications Support Specialist to join our National Security Customer Group. This role is situated within the J6 Directorate, providing essential support to high-level executives and their communication needs.Key ResponsibilitiesAssist the Very Important Person (VIP) team in managing communication...


  • Scott Air Force Base, Illinois, United States Gray Tier Technologies LLC Full time

    Job SummaryGray Tier Technologies LLC is seeking a highly skilled Satellite Communications Network Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing 24/7/365 technical and operational support to our customers accessing DoD Gateway facilities.Key ResponsibilitiesNetwork Support: Perform IP...


  • Scott Air Force Base, Illinois, United States Amentum Full time

    Amentum is seeking a highly skilled Network Operations Specialist to support the Defense Information Systems Agency's (DISA) Global Solutions Management – Operations (GSM-O) program. As a key member of our team, you will be responsible for providing 24x7x365 support and incident management for the global DoD information network (DoDIN).You will thrive in a...


  • Scott Air Force Base, Illinois, United States Leidos Full time

    Job SummaryWe are seeking highly motivated and driven individuals to join our team as Network Operations Specialists. This role requires strong technical skills and the ability to work in a fast-paced environment.Key ResponsibilitiesPerform functional analysis of data and network design.Translate customer requirements into hardware and software...


  • Scott Air Force Base, Illinois, United States ASRC Federal Full time

    ASRC Federal - Broadleaf is seeking a dedicated Exercise Support Specialist - JEP. KEY RESPONSIBILITIES:Deliver modeling and simulation assistance for hypothetical movements of Combatant Command (COCOM) Time-Phased Force and Deployment Data (TPFDD) during Command Post/Computer Assisted Exercises (CPX/CAX).Engage in User Acceptance Testing (UAT) for...


  • Scott Air Force Base, Illinois, United States ASRC Federal Full time

    ASRC Federal - Broadleaf is seeking an Exercise Support Specialist - JEP. KEY RESPONSIBILITIES:Deliver modeling and simulation assistance for hypothetical movements of Combatant Command (COCOM) Time-Phased Force and Deployment Data (TPFDD) during Command Post/Computer Assisted Exercises (CPX/CAX).Engage in User Accepted Testing (UAT) of enhancements to AMC...


  • Scott Air Force Base, Illinois, United States ASRC Federal Full time

    ASRC Federal - Broadleaf is seeking an Exercise Support Specialist - JEP for our Illinois Scott AFB location KEY RESPONSIBILITIES:Deliver modeling and simulation assistance for hypothetical movements of Combatant Command (COCOM) Time-Phased Force and Deployment Data (TPFDD) during Command Post/Computer Assisted Exercises (CPX/CAX).Engage in User Accepted...


  • Scott Air Force Base, Illinois, United States Gray Tier Technologies LLC Full time

    SATCOM Network Support Specialist at Gray Tier Technologies LLC.POSITION OVERVIEW:This role is dedicated to supporting the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), ensuring round-the-clock technical and operational assistance to tactical users interfacing with DoD Gateway facilities. The individual will be tasked...


  • Scott Air Force Base, Illinois, United States Gray Tier Technologies LLC Full time

    SATCOM Network Support Specialist at Gray Tier Technologies LLC.POSITION OVERVIEW:This role is integral to the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), delivering continuous technical and operational assistance to tactical users interfacing with DoD Gateway infrastructures. The individual will engage with a highly...


  • Scott Air Force Base, Illinois, United States Gray Tier Technologies LLC Full time

    SATCOM Network Support Specialist at Gray Tier Technologies LLC.POSITION OVERVIEW:This role is integral to the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), delivering round-the-clock technical and operational assistance to tactical clients utilizing Department of Defense (DoD) Gateway infrastructures. The selected...


  • Scott Air Force Base, Illinois, United States Federal Staffing Solutions Inc. Full time

    Job SummaryWe are seeking a highly skilled MDA Network Operations Specialist to join our team at Federal Staffing Solutions Inc. as a Network Support Engineer. The successful candidate will be responsible for providing expert-level network support for our customer programs, including monitoring and evaluating various components of the Enterprise Network.Key...


  • Scott Air Force Base, Illinois, United States Zachary Piper Full time

    Zachary Piper Solutions is seeking a highly skilled Network Operations Specialist to join our team at Scott AFB, IL or Hill AFB, UT. We have multiple positions available for this role.Requirements:• Conduct thorough network and telecommunications system incident investigations to identify root causes and implement corrective actions.• Identify and...