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External Help Desk Manager

2 months ago

Offutt Air Force Base, Nebraska, United States Peraton Full time
Job Summary

Peraton is seeking a Deputy Help Desk Manager to join our team at Offutt AFB, Nebraska.

Key Responsibilities
  • Implement policies and procedures for problem identification, receipt, documentation, distribution, and correction.
  • Ensure maximum efficiency in the Help Desk process.
Requirements

Experience in implementing policies and procedures, ensuring maximum efficiency in the Help Desk process, and managing technical support teams.

Strong communication and problem-solving skills, with the ability to work in a fast-paced environment.