Billing Support Specialist

1 week ago


Alpharetta, United States Ryder Full time

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

Preferred candidates should possess experience in accounting, billing, and invoicing.

Position Overview

The Call Center Billing Representative will handle incoming calls from various clients and customers, assisting with service scheduling for vehicle breakdowns and preventive maintenance inquiries. This role is essential in providing exceptional customer service to ensure a positive experience for all clients.

  • Experience in accounting, billing, or credit is highly desirable.
  • Compensation: $17.00 per hour.
  • Training will be conducted remotely.
  • All interviews will be conducted remotely.

Work Schedule: Monday to Friday, with flexibility required for shifts between 8 AM and 8 PM.

Key Responsibilities

  • CUSTOMER SERVICE: Assist clients experiencing vehicle issues, follow communication protocols for breakdowns and maintenance scheduling, and ensure customer satisfaction.
  • WORKFLOW MANAGEMENT: Optimize service efficiency by coordinating with technicians and clients to manage repair needs and resource availability.
  • ADMINISTRATIVE TASKS: Manage incoming calls, process service requests, and address inquiries related to billing and compliance.

Additional Duties

  • Perform other assigned tasks as necessary.
  • Contribute positively to the work environment.
  • Maintain a professional demeanor at all times.
  • Be available for various shifts, including weekends and holidays.

Skills and Qualifications

  • Excellent customer service skills with a positive attitude.
  • Strong verbal and written communication abilities.
  • Highly organized with effective time management skills.
  • Ability to work independently and collaboratively.
  • Detail-oriented with strong follow-up capabilities.
  • Adaptable to a fast-paced environment with changing processes.

Education and Experience

  • High School diploma or GED required.
  • A minimum of three years in a customer service role, particularly in issue resolution.

Travel Requirements: None

DOT Regulations: Not applicable

Job Category: Customer Service

Compensation Information:

The offered compensation may vary based on several factors, including relevant experience and education.

Benefits:

Full-time positions offer comprehensive health benefits, including medical, dental, vision, and retirement savings plans.

Ryder is an Equal Opportunity Employer and maintains a drug-free workplace.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.



  • Alpharetta, Georgia, United States Ryder System Full time

    Position OverviewThe Billing Support Specialist will handle incoming inquiries via phone from valued clients and partners, assisting with service scheduling for vehicle breakdowns and preventive maintenance. This role is crucial in ensuring that customers receive timely and effective support during their service interactions.Key ResponsibilitiesCustomer...


  • Alpharetta, United States Ryder Full time

    Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.Preferred qualifications include experience in accounting, billing, and invoicing.Position OverviewThe Billing Support Specialist will handle incoming calls from clients, assisting with service scheduling for vehicle breakdowns and preventive maintenance. This role is crucial in...


  • Alpharetta, United States Ryder Full time

    Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.Preferred candidates should possess experience in accounting, billing, and invoicing.Position OverviewThe Customer Service Representative will handle incoming calls from various clients and will be tasked with assisting in scheduling services for vehicle breakdowns and preventive...


  • Alpharetta, United States Saia Full time

    Elevate Your Career with Us! At Saia, we pride ourselves on being a unique logistics and transportation organization. Our commitment to excellence is evident in our dedication to our employees, clients, and the communities we serve. From day one, you will experience unparalleled support from both leadership and your colleagues. A career with Saia is filled...

  • Billing/Scheduler

    3 months ago


    Alpharetta, United States SPCPSoutheast Medical Group Full time

    Job DescriptionJob DescriptionDescription:This position is expected to have excellent reasoning skills based on knowledge of clinic operations as it pertains to billing claims to Insurance Health Plans, coding for medical diagnosis and procedural coding. Individual must be familiar with the conventions and instructions provided within the ICD disease...


  • Alpharetta, GA, United States Jobot Full time

    Insurance Defense Law PracticeWe are representing a prominent legal firm that specializes in various practice areas, including insurance defense and business/commercial law. Why consider this opportunity? Comprehensive benefits package Supportive and collaborative work culture Position OverviewWe are in search of a skilled litigation support specialist...


  • Alpharetta, United States Ryder System Full time

    Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. )SummaryThe Sales Support Specialist will provide support to the National Account sales team and their internal and external customers. The incumbent will assist in managing and facilitating operational and tactical issues that arise with their assigned salesperson(s), their existing...


  • Alpharetta, United States Wheels Full time

    Job Description:As a key member of the Wheels team, the Customer Service Support Specialist will play a vital role in delivering exceptional customer satisfaction through timely and accurate completion of customer service requests. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work...


  • Alpharetta, United States CATALIS Full time

    Job DescriptionJob DescriptionDescription:Who We AreCatalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of...


  • Alpharetta, United States Atlantamuslim Full time

    **Khadeejah Farooq** posted: **Administrative Support Specialist** **Job Description** Organization: Georgia Learning Foundation Position: Administrative Support Specialist **Position Description:** Administrative Support Specialist will have both internal and external facing responsibilities, ranging from donor relations and project management (event...


  • Alpharetta, Georgia, United States CATALIS Full time

    Job OverviewAbout UsCatalis stands at the forefront of government Software as a Service (SaaS) and integrated payment solutions, facilitating a broad spectrum of governmental operations across various levels. Our cutting-edge offerings are crafted to optimize workflows, boost productivity, and enhance the provision of public services. At Catalis, we strive...


  • Alpharetta, Georgia, United States CATALIS Full time

    Job OverviewAbout UsCatalis stands at the forefront of government Software as a Service (SaaS) and integrated payment solutions, facilitating a diverse array of governmental functions across municipal, county, state, and federal levels. Our cutting-edge offerings are crafted to optimize workflows, boost productivity, and enhance the provision of public...


  • Alpharetta, United States Risk Placement Services Full time

    ** Account Management Support Specialist** **** New Risk Placement Services, Inc. is one of the nations largest specialty wholesale insurance brokerage firms. We work with top-rated carriers to design robust coverage for our clients. Our employees are fueled by a culture built around teamwork, creativity and responsiveness. Position Summary: * Primarily...


  • Alpharetta, Georgia, United States USOP, LLC Full time

    Job OverviewMINIMUM QUALIFICATIONS:Proficient computer skillsExcellent phone communication skillsStrong interpersonal abilitiesExperience with insurance claims and reportingBackground in hospital or medical facility environmentsKEY RESPONSIBILITIES:Oversee the processing and posting of claims for patients enrolled in both private and public insurance plans,...


  • Alpharetta, United States Hire Dynamics Full time

    Available Positions: Customer Support Specialist and Order Processing CoordinatorAre you eager to advance your career and acquire new competencies? We are seeking a dedicated individual with a positive mindset to become part of our skilled workforce.As a Hire Dynamics Associate, We Provide:Competitive compensation (starting at $17+/hr.), Weekly payments...


  • Alpharetta, United States Innovative Financial Group Full time

    Position OverviewBecome a vital part of our team at Innovative Financial GroupAre you detail-oriented and dedicated to delivering outstanding administrative assistance? We are seeking an Office Support Specialist to enhance our operations at Innovative Financial Group.About Our Firm:As a premier financial advisory firm, we pride ourselves on offering...


  • Alpharetta, United States PrideStaff Full time

    Job DescriptionJob DescriptionBilling / Payroll Validation AssistantHours: Monday - Friday, 8:30am - 5:30pmPay Rate: $18 - 20/hrLocation: Alpharetta, GAWe are excited to share a new opportunity with a top Alpharetta company!Responsibilities:Approving and posting batches,Setting up W9’s,Additional validation of timesheetComplete deadlinesCommunicate...


  • Alpharetta, United States WellStreet Full time

    **Job Summary**WellStreet Urgent Care is seeking a highly skilled Patient Service Representative/Lab Technician to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support to our patients and clinical staff.**Responsibilities**Greet patients and provide instructions to all visitors...


  • Alpharetta, United States Staffing Firm Full time

    Job OverviewWe are seeking a Technical Support Specialist to join our team within a dynamic staffing firm.Key Responsibilities:Deliver technical assistance via phone for client inquiries.Utilize diagnostic tools to troubleshoot hardware and software problems.Install and configure new operating systems and applications as needed.Qualifications:A minimum of 2...


  • Alpharetta, United States SiteOne Landscape Supply Full time

    Position Overview The Customer Support Specialist develops and maintains relationships with important customers in order to promote new business growth within these accounts.  Work location: Regal Chemical: 600 Branch Dr, Alpharetta, GA 30004 What you'll do: Support sales team requests Order entry Bids and contract pricing backup Pesticide...