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Technical Support Specialist

2 months ago


Alpharetta, United States Staffing Firm Full time
Job Overview

We are seeking a Technical Support Specialist to join our team within a dynamic staffing firm.

Key Responsibilities:

  • Deliver technical assistance via phone for client inquiries.
  • Utilize diagnostic tools to troubleshoot hardware and software problems.
  • Install and configure new operating systems and applications as needed.

Qualifications:

  • A minimum of 2 years of experience in a technical support capacity or a related area.
  • Proficient with desktop support tools and software across both MAC and Windows platforms.