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Billing and Collections Senior Manager

2 months ago

Alpharetta, Georgia, United States CATALIS Full time
Job Overview

About Us

Catalis stands at the forefront of government Software as a Service (SaaS) and integrated payment solutions, facilitating a diverse array of governmental functions across municipal, county, state, and federal levels. Our cutting-edge offerings are crafted to optimize workflows, boost productivity, and enhance the provision of public services.

Your Role

In the capacity of Senior Manager for Billing and Collections, you will spearhead the Billing & Collections teams at Catalis. This pivotal position is essential for guaranteeing precise order processing, customer invoicing and renewals, cash collection, as well as the implementation of internal controls and oversight of crucial platforms and systems. You will play a significant role within the finance team, collaborating extensively with sales and operations to bolster market strategies, scalability, and strategic growth, all while fulfilling the company's objectives. This role offers a hybrid work arrangement.

Key Responsibilities

  • Lead, manage, and nurture efficient billing and collections teams, promoting operational excellence and professional development.
  • Oversee order management, billing, renewals, and cash collection processes, ensuring accuracy, consistency, and timely customer interactions.
  • Guarantee that customer invoices are compiled accurately with all necessary documentation and dispatched in a timely manner.
  • Establish and maintain internal controls to ensure precise accounting outputs and protect company assets, while developing relevant policies, procedures, and workflows.
  • Serve as a subject matter expert in all aspects of billing and collections.
  • Collaborate with financial statement auditors to meet audit and disclosure requirements.
  • Assist with system-related initiatives led by Corporate Operations and the Finance Department, particularly as the primary owner of billing systems such as Salesforce and NetSuite.
  • Foster an environment that encourages maximum productivity, effective service delivery, personal growth, open communication, and teamwork.
  • Deliver exceptional customer service to employees, department leaders, management, auditors, vendors, and clients.
  • Engage with various stakeholders across the organization, including Corporate Accounting, Tax, FP&A, Legal, HR, Sales, Revenue Operations, IT, and others.

Qualifications

  • 5+ years of experience in general corporate or public accounting, with at least 2 years in a supervisory or leadership role over billing and collections teams.
  • Preferred: Experience in a software-as-a-service environment.
  • Bachelor's degree in Accounting, Finance, or a related field, or equivalent experience.
  • Familiarity with ASC 606 revenue recognition accounting principles and the systematic aspects of billing and collections.
  • Experience supporting accounting operations and reporting across multiple business units, coupled with strong accounting research capabilities.
  • Basic knowledge of sales tax as it pertains to billing.
  • Experience with systems such as NetSuite, Salesforce, Kantata, Workday, and others is advantageous.
  • Strong project management skills, with the ability to juggle multiple projects and adapt to shifting priorities.
  • Excellent analytical and organizational abilities, along with strong verbal and written communication skills and a customer-centric approach.

What We Provide

  • A dynamic and supportive work environment within a mission-driven organization.
  • Competitive salary and comprehensive benefits package, including health, dental, and vision insurance.
  • Unlimited paid time off (PTO).
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
  • 401(k) plan with matching contributions.
  • Paid parental leave.
  • ABLE matching contributions for the disability community.
  • Employer-paid short-term and long-term disability insurance and group term life insurance.
  • Financial and legal assistance through our Employee Assistance Program (EAP).
  • Opportunities for professional growth and career advancement.
  • The chance to significantly impact the delivery of government services and the lives of citizens.

Equal Employment Opportunity Statement

We are an equal opportunity employer committed to diversity and inclusion. All candidates will be evaluated based on qualifications, merit, and business needs, without regard to race, color, religion, national origin, age, non-qualifying mental or physical disability, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.