Sales Support Specialist

3 weeks ago

Alpharetta, United States Ryder System Full time

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. )

Summary

The Sales Support Specialist will provide support to the National Account sales team and their internal and external customers. The incumbent will assist in managing and facilitating operational and tactical issues that arise with their assigned salesperson(s), their existing customer base and national sales prospects.

Essential Functions

  • Customer Relations
  • Administration
  • Special Projects

Additional Responsibilities

  • Primary contact on day to day account management for national sales customers/prospects
  • Create executive reviews, customer specific reports and proposals when needed
  • administrator
  • Responsible for contract package submissions to SSC
  • Responsible for all aspects of vehicle spacing, purchasing, pricing and billing for respective customers/prospects
  • Knowledge of our systems and how they integrate with our business
  • Address customer maintenance, billing and receivable issues
  • Participate in projects/task forces as assigned by Group Director of National Accounts or VP National Sales.
  • Performs other duties as assigned.

Skills and Abilities

  • Detail oriented with excellent follow-up practices
  • Demonstrates analytical skills
  • Strong verbal and written communication skills
  • Effective leadership skills
  • Ability to build strong customer relationships
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as a member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Proficient in MS Office Programs advanced required
  • Customer Service in dealing with accounts advanced required
  • Exposure to Full Service Lease, RPM, and/or DCC product line intermediate preferred

Qualifications

  • H.S. diploma/GED required General H.S. subjects
  • Five (5) years or more 3-5 years customer service/relations experience required
  • Proficient in MS Office Programs advanced required
  • Customer Service in dealing with accounts advanced required
  • Exposure to Full Service Lease, RPM, and/or DCC product line intermediate preferred

Travel

DOT Regulated

None

Job Category: Sales Support

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

$55,000

Maximum Pay Range:

$60,000

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here $3.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. )

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