Customer Service Representative

5 days ago


Horsham, Pennsylvania, United States Ashlee Biondo - State Farm Agent Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Ashlee Biondo - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.

Responsibilities

  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Insurance Sales: Educate customers about insurance options, develop leads, and market appropriate products and services.
  • Team Collaboration: Work closely with our team to achieve sales goals, share knowledge, and support each other in providing excellent customer service.

Requirements

  • Customer Focus: Excellent communication and interpersonal skills, with a strong ability to build rapport with customers.
  • Insurance Knowledge: Basic understanding of insurance products and services, with a willingness to learn and develop expertise.
  • Team Player: Ability to work collaboratively with our team to achieve sales goals and provide exceptional customer service.
  • Problem-Solving: Proactive approach to problem-solving, with a strong ability to think critically and resolve issues.

What We Offer

  • Competitive Compensation: Hourly pay plus commission/bonus, with opportunities for growth and advancement.
  • Benefits: Health benefits, paid time off, and opportunities for professional development.

About Us

Ashlee Biondo - State Farm Agent is a dynamic and customer-focused team dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a range of insurance and financial services products, including auto, home, life, and retirement planning.



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