Customer Service Representative
5 days ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Ashlee Biondo - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.
Responsibilities
- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
- Insurance Sales: Educate customers about insurance options, develop leads, and market appropriate products and services.
- Team Collaboration: Work closely with our team to achieve sales goals, share knowledge, and support each other in providing excellent customer service.
Requirements
- Customer Focus: Excellent communication and interpersonal skills, with a strong ability to build rapport with customers.
- Insurance Knowledge: Basic understanding of insurance products and services, with a willingness to learn and develop expertise.
- Team Player: Ability to work collaboratively with our team to achieve sales goals and provide exceptional customer service.
- Problem-Solving: Proactive approach to problem-solving, with a strong ability to think critically and resolve issues.
What We Offer
- Competitive Compensation: Hourly pay plus commission/bonus, with opportunities for growth and advancement.
- Benefits: Health benefits, paid time off, and opportunities for professional development.
About Us
Ashlee Biondo - State Farm Agent is a dynamic and customer-focused team dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a range of insurance and financial services products, including auto, home, life, and retirement planning.
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