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Customer Service Specialist

2 months ago

Horsham, Pennsylvania, United States PeopleShare Inc Full time
Job Description

We are seeking a highly skilled and motivated Client Service Representative to join our team at PeopleShare Inc. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities:
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to their problems.
  • Policy Knowledge: Develop and maintain in-depth knowledge of our insurance policies, including coverage options, premiums, and benefits.
  • Communication: Communicate effectively with customers, agents, and internal stakeholders to ensure seamless service delivery.
  • Problem-Solving: Analyze and resolve complex customer issues, using sound judgment and business acumen.
  • Product Knowledge: Stay up-to-date on product offerings, features, and benefits to provide accurate information to customers.
Requirements:
  • Education: College degree or equivalent experience.
  • License: NJ Property & Casualty license preferred.
  • Skills: Excellent communication, interpersonal, and problem-solving skills.
  • Experience: Previous experience in a high-volume client service position.

We offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.