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Strategic Commercial Sales Director

2 months ago

Eden Prairie, Minnesota, United States Claire's Full time
About the Role

Claire's is seeking a highly experienced and skilled Field Vice President to lead the development, implementation, and continued growth of a strategic commercial sales business for all formats across our retail stores.

Key Responsibilities
  • Develop and Execute Operational Strategy: Lead the development and execution of the short, medium, and long-term operations strategy, ensuring delivery of operational and financial targets.
  • Drive Business Performance: Deliver a step-change in business performance, moving at pace to radically improve people, process, and operational systems.
  • Transform Operational Excellence: Lead the transformation of the current framework, enhancing operational excellence across the existing portfolio and positioning Claire's at the forefront of the market in terms of standards, quality, innovation, and customer experience.
  • Lead a High-Performing Team: Build a best-in-class team across store operations, HR, customer service, property, loss prevention, and health and safety.
  • Provide Strategic Leadership: Provide strong strategic and operational leadership to the Regional Manager/District Manager team, coaching and mentoring to develop talent and deliver high levels of output.
  • Instill Industry Best Practices: Instill industry best-practice disciplines at all levels in the structure, unifying colleagues behind the collective objective of delivering an outstanding customer experience at every touch point.
  • Maximize EBITDA: Ensure EBITDA is maximized by driving sales and controlling costs.
  • Ensure Compliance: Ensure all activities meet with health and safety and quality requirements.
  • Collaborate with Support Functions: Work with support functions at home office to ensure all elements are maximizing every opportunity.
Requirements
  • Education: Bachelor's degree required.
  • Experience: Minimum of 5 years of multi-store management at a senior level, or equivalent experience.
  • Leadership Skills: Ability to lead/supervise and motivate associates at both store and district management levels.
  • Communication Skills: Ability to communicate effectively through both written and verbal formats.
  • Analytical Skills: Sound understanding of mathematics and strong reading comprehension skills.
  • Problem-Solving Skills: Ability to analyze sales reports and strategically problem solve.
  • Physical Demands: Ability to stand during scheduled shifts, maneuver up to 25 lbs regularly, and up to 75 lbs occasionally.
  • Travel: Travel required.