Front Desk Coordinator

4 days ago


Salt Lake, Utah, United States Serenity Healthcare, LLC Full time
About the Role

Serenity Healthcare, LLC is seeking a highly skilled and compassionate Front Desk Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional patient experience and ensuring the smooth operation of our office.

Key Responsibilities
  • Patient Communication: Develop and maintain positive relationships with patients, families, and healthcare providers through effective communication and empathy.
  • Scheduling and Coordination: Manage patient schedules, appointments, and referrals, ensuring timely and efficient processing.
  • Administrative Support: Provide administrative assistance to healthcare providers, including preparing patient charts, updating medical records, and performing other clerical tasks.
  • Office Operations: Maintain a clean and organized office environment, ensuring compliance with regulatory requirements and company policies.
  • Customer Service: Respond to patient inquiries, resolve issues, and provide exceptional customer service to ensure patient satisfaction.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: 1+ year of customer service experience in a healthcare or administrative setting.
  • Skills: Excellent communication and interpersonal skills, basic math skills, and ability to multitask in a fast-paced environment.
About Serenity Healthcare, LLC

Serenity Healthcare, LLC is a leading provider of innovative healthcare solutions, utilizing advanced medical devices to improve patient outcomes. Our team is dedicated to delivering exceptional patient care and service, and we are seeking like-minded individuals to join our team.



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