Front Desk Supervisor

6 days ago


Salt Lake, Utah, United States American Cybersystems Full time
Job Summary

We are seeking a highly motivated and experienced Front Desk Supervisor to join our team at American Cybersystems. As a key member of our hospitality team, you will be responsible for leading the front desk operations, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Supervise and manage front desk operations, including check-in, check-out, and guest services
  • Lead and motivate the front desk team to provide exceptional customer service and achieve business objectives
  • Handle guest inquiries, concerns, and special requests in a professional and efficient manner
  • Train and onboard new front desk staff members to ensure seamless integration into the team
  • Ensure accuracy and completeness of guest reservations and billing information
  • Collaborate with other departments to resolve guest issues and enhance guest experiences
  • Maintain a clean and organized front desk area, adhering to company standards
  • Monitor and maintain compliance with hotel policies and procedures
Requirements
  • Prior cash handling experience is necessary
  • High School graduate or G.E.D. equivalent
  • Ability to communicate effectively with the public and other team members
  • Read, write, and speak English fluently
  • Six months of front desk experience
  • Strong computer skills
  • Flexible schedule, including nights and weekends
Benefits
  • Three Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays)
  • 401K Match
About American Cybersystems

At American Cybersystems, we are committed to delivering exceptional guest experiences and driving business growth. We are a dynamic and innovative company that values excellence, growth, and teamwork. If you are a motivated and experienced hospitality professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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