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Warehouse Front Desk Customer Service Liaison

2 months ago

Salt Lake, Utah, United States BBSI Salt Lake Full time
Job Overview

We are seeking a highly skilled Warehouse Front Desk Representative to join our team at BBSI Salt Lake. As a key member of our operations team, you will be responsible for managing front desk and client-facing duties, ensuring seamless communication and exceptional customer service.

Key Responsibilities
  • Front Desk Management: Manage the front desk area, ensuring a welcoming and efficient experience for clients and visitors.
  • Client Communication: Respond to incoming calls and emails, providing prompt and professional communication to clients and vendors.
  • Order Management: Process and manage orders, ensuring accurate and timely fulfillment.
  • Data Entry: Utilize advanced data entry skills, including 10-key entry, to maintain accurate records and reports.
  • Vendor Relations: Develop and maintain strong relationships with vendors, ensuring smooth operations and efficient communication.
Requirements
  • Customer Service Experience: Proven experience in customer-facing roles, with a strong focus on providing exceptional service.
  • Attention to Detail: Strong attention to detail, with the ability to accurately identify and manage multiple tasks and responsibilities.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with clients, vendors, and team members.
  • Technical Skills: Proficiency in data entry, including 10-key entry, and experience with software applications.
What We Offer
  • Long-term Opportunities: A long-term position with opportunities for growth and professional development.
  • Supportive Environment: A supportive and dynamic work environment that fosters a sense of community and teamwork.
  • Competitive Compensation: Competitive compensation and benefits package, including health insurance, bonuses, and paid time off.