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Overnight Hotel Operations Specialist

2 months ago

Des Moines, Iowa, United States Nuvision Hospitality Management Inc Full time
Job Overview

We are looking for an Overnight Hotel Operations Specialist to join our esteemed establishment. This role involves managing guest accommodations and enhancing operational efficiency.

Key Responsibilities:

  • Check in and allocate rooms to guests
  • Verify reservations made via phone and online platforms
  • Address guest inquiries, requests, and concerns
  • Process payments from guests upon departure
  • Maintain accurate records of occupied rooms and guest details
  • Relay important guest information to relevant departments

Required Qualifications:

  • Prior experience in customer service or front desk operations
  • Ability to establish rapport with guests
  • Strong organizational capabilities
  • Exceptional written and verbal communication skills
Company Overview

Nuvision Hospitality Management Inc operates a limited service Interior Corridor Motel 6. With multiple properties in the vicinity, candidates may have the opportunity to work across various locations as desired.