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Front Office Operations Supervisor

2 months ago

Des Moines, Iowa, United States Hotel Resource Full time

Front Office Operations Supervisor

Company: Hotel Resource

Location: Not Specified

Category: Hospitality - Hotel

Degrees Required: Not Specified

Employment Type: Full-Time

Manages Others: No

Key Responsibilities:

  • Oversee and guide front desk personnel to uphold the highest standards in customer service and record management.
  • Administer bookkeeping, record maintenance, and inventory oversight.
  • Facilitate training for new hires and organize weekly work schedules.
  • Evaluate performance standards, offer constructive feedback, and pinpoint areas for enhancement.
  • Collaborate with management on staffing strategies.

Qualifications:

  • High School diploma or equivalent.
  • 1-3 years of experience in customer service.
  • Proficient in Microsoft Office applications.
  • Excellent organizational, problem-solving, and communication abilities.
  • Capability to lift up to 50 lbs and manage stairs.

Hotel Resource is committed to providing exceptional service in the hospitality sector. We offer competitive salaries and a comprehensive benefits package, ensuring a rewarding work environment.