Hotel Front Desk Representative
4 weeks ago
Hotel Front Desk Representative
Aloft Newport on the Levee is seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our guest services team. As a Hotel Front Desk Representative, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless stay.
Responsibilities:
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs.
- Communicate with housekeeping to ensure guest rooms are ready.
- Field customer complaints when necessary.
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information.
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date.
Qualifications:
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred.
- Has experience answering telephone calls and troubleshooting stressful situations.
- Working knowledge of Microsoft Office and reservation management systems.
- Excellent time management skills, organizational skills, customer service skills, and interpersonal skills.
- High school diploma, GED, or equivalent.
-
Hotel Front Desk Representative
4 weeks ago
Newport, Kentucky, United States Aloft Newport on the Levee Full timeHotel Front Desk Clerk Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Clerk to join our team at Aloft Newport on the Levee. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, managing room bookings, and ensuring a seamless stay experience.Key...
-
Front Office Manager
3 weeks ago
Newport, Kentucky, United States Homewood Suites Newport Cincinnati Full timeHotel Front Office Manager Job DescriptionHomewood Suites Newport Cincinnati is seeking a highly skilled Hotel Front Office Manager to lead our front desk team. As a key member of our hotel staff, you will be responsible for ensuring exceptional guest service, managing front office operations, and supervising front desk staff.Key Responsibilities:Direct...
-
Hotel Night Auditor
4 weeks ago
Newport, Kentucky, United States Aloft Newport on the Levee Full timeHotel Night Auditor Job DescriptionWe are seeking a highly detail-oriented and customer-focused Hotel Night Auditor to join our team at Aloft Newport on the Levee. As a key member of our front office team, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional service to our...
-
Hotel Night Auditor
3 weeks ago
Newport, Kentucky, United States Aloft Newport on the Levee Full timeWe are seeking a Night Auditor to join our team at Aloft Newport on the Levee. The ideal candidate will have strong attention to financial details and a genuine love of interacting with people.ResponsibilitiesRespond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other...
-
Library Reserves Coordinator
4 weeks ago
Newport, Kentucky, United States Northern Kentucky University Full timeJob SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Library Reserves Specialist. In this role, you will be responsible for providing exceptional customer service at the front-line Access Services desk, primarily during night and weekend hours.Key ResponsibilitiesProvide high-quality customer service at the...
-
Student Housing Specialist
3 weeks ago
Newport, Kentucky, United States Northern Kentucky University Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Student Specialist to join our team at Northern Kentucky University. As a Student Specialist, you will provide exceptional customer service to residents, assist with administrative tasks, and contribute to the overall success of our Housing front office.Key ResponsibilitiesProvide customer...
-
Library Assistant
4 weeks ago
Newport, Kentucky, United States Northern Kentucky University Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Library Reserves Specialist at Northern Kentucky University.Key ResponsibilitiesProvide exceptional customer service to students, faculty, and staff at the front-line Access Services desk.Ensure student employees remain engaged and productive during night and...
-
Student Ambassador for Admissions
4 weeks ago
Newport, Kentucky, United States Northern Kentucky University Full timeJob SummaryAs a Student Ambassador for Admissions, you will play a vital role in creating a compelling visit experience for prospective students and families at Northern Kentucky University. This position requires a student who is passionate about sharing their NKU experience and providing exceptional customer service.Key ResponsibilitiesFacilitate campus...
-
Sales Ambassador
2 weeks ago
Newport, Kentucky, United States Orangetheory - Franchise #0207 Full timeJob OverviewAt Orangetheory - Franchise #0207, we're seeking a highly motivated and enthusiastic individual to join our team as a Sales Associate. As a key member of our front desk team, you will be responsible for providing exceptional customer service, selling memberships, and promoting our studio's unique offerings.Key ResponsibilitiesAnswering phones and...
-
Medical Office Receptionist
3 weeks ago
Newport, Kentucky, United States Health Point Family Care Full timeJob Summary: We are seeking a highly organized and detail-oriented Medical Office Receptionist to join our team at HealthPoint Family Care. As a key member of our front desk team, you will be responsible for ensuring a smooth and efficient patient experience.Key Responsibilities:Assist patients with checking in for appointments and scheduling new...
-
Patient Service Coordinator
4 weeks ago
Newport, Kentucky, United States NovaCare Rehabilitation Full timeJob Title: Patient Service SpecialistAt NovaCare Rehabilitation, we are seeking a highly skilled and patient-focused Patient Service Specialist to join our team. As a key member of our front desk team, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.Responsibilities:Greet...
-
Resource Coach
4 weeks ago
Newport, Kentucky, United States Brighton Center Inc Full timeJob OverviewBrighton Center, Inc. is a private non-profit community-based organization dedicated to empowering individuals and families to achieve self-sufficiency through family support services, education, and employment.We are seeking a Resource Advocate to join our team, who will partner with families to navigate crisis, stability, and long-term...
-
Front Desk Representative
4 weeks ago
Newport, Rhode Island, United States Hotel Viking Newport Full timeFront Desk AgentHotel Viking Newport is seeking a skilled Front Desk Agent to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless check-ins and check-outs.Responsibilities:Welcoming and assisting guests with a warm and friendly attitudeEfficiently handling check-in...
-
Front Desk Representative
4 weeks ago
Newport, Rhode Island, United States Wayfinder Hotel Newport Full timeAbout UsAt Wayfinder Hotel Newport, we're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range of employment...
-
Front Desk Representative
4 weeks ago
Newport, Rhode Island, United States Wayfinder Hotel Newport Full timeAbout Us:At Wayfinder Hotel Newport, we value our employees and strive to create a supportive and inclusive work environment that fosters growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a...
-
Front Desk Representative
4 weeks ago
Newport, Rhode Island, United States Davidson Hospitality Group Full timeFront Desk Agent Role at Davidson Hospitality GroupWe are seeking a skilled and friendly Front Desk Agent to join our team at Davidson Hospitality Group. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience.Key Responsibilities:Welcoming guests with...
-
Front Desk Hospitality Ambassador
4 weeks ago
Newport, Rhode Island, United States Hotel Viking Newport Full timeFront Desk Agent Job DescriptionHotel Viking Newport is seeking a highly skilled and enthusiastic Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Provide exceptional customer service, ensuring a...
-
Front Desk Representative
3 weeks ago
Newport, Rhode Island, United States Davidson Hospitality Group Full timeFront Desk Agent RoleAs a Front Desk Agent at Davidson Hospitality Group, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. Your key responsibilities will include greeting and welcoming guests, efficiently handling check-in and check-out procedures, and providing information about hotel...
-
Front Desk Representative
1 week ago
Newport, Rhode Island, United States Hotel Viking Newport Full timePrimary ResponsibilitiesAs a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience from check-in to check-out. Your primary responsibilities include:Greeting and welcoming guestsProcessing guest payments and maintaining accurate recordsProviding information about hotel facilities, services, and...
-
Hotel Front Desk Clerk
2 months ago
Newport, United States Aloft Newport on the Levee Full timeDescription Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...
-
Front Desk Representative
3 weeks ago
Newport, Rhode Island, United States Newport Harbor Island Resort Full timeFront Desk Agent Job DescriptionAbout the Role:We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Newport Harbor Island Resort. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless guest experience.Key...
-
Front Desk Agent
3 months ago
Newport, United States Hotel Viking Newport Full timeProperty Description: Hotel Viking, located in the heart of Newport, Rhode Island, is seeking talented individuals to join our team. As a historic and luxurious property offering unparalleled hospitality, Hotel Viking is the perfect place to further your career in the hospitality industry. With its breathtaking views, elegant accommodations, and exceptional...
-
Front Desk Associate
4 weeks ago
Newport Beach, California, United States DKN HOTEL GROUP Full timeJob Title: Guest Service AgentJoin DKN Hotel Group as a Guest Service Agent and be part of a dynamic team that delivers exceptional customer experiences.Job Summary:We are seeking a highly motivated and customer-focused Guest Service Agent to provide personalized service to our guests. As a key member of our front desk team, you will be responsible for...
-
Front Desk Representative
4 weeks ago
Newport Beach, California, United States Balboa Bay Resort & Club Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Balboa Bay Resort & Club. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key ResponsibilitiesWelcome and register guests, ensuring a smooth...
-
Front Desk Agent
2 months ago
Newport, United States Wayfinder Hotel Newport Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Front Desk Representative
4 weeks ago
Newport News, Virginia, United States Newport Harbor Island Resort Full timeWelcome to Newport Harbor Island Resort, where we're looking for a talented Front Desk Agent to join our team!This is an exciting opportunity to work in a beautiful and tranquil setting, delivering exceptional service and creating unforgettable memories for our guests.As a Front Desk Agent, you will be the friendly face that welcomes and assists our guests...
-
Front Desk Representative
3 weeks ago
Newport, Delaware, United States Schweitzer Mountain Full time**Welcome to Schweitzer Mountain**We're a community of passionate ski industry professionals who work hard and play even harder. Our team is consistently recognized as some of the friendliest in the business, and we've worked diligently to craft a culture of inclusivity, respect, and fun.We're seeking a highly skilled and customer-focused individual to join...
-
Hotel Front Desk-AM Shift Part-Time
1 week ago
Newport, United States Aloft Newport on the Levee Full timeDescription We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...
-
Front Desk Associate
4 weeks ago
Newport, Rhode Island, United States Newport Harbor Island Resort Full timeFront Desk Agent Opportunity at Newport Harbor Island ResortWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Newport Harbor Island Resort. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a...
-
Part-Time Hotel Front Desk Auditor
4 weeks ago
Newport, Oregon, United States La Quinta Inn & Suites Newport Full timeJob Title: Night AuditorWe are seeking a highly skilled and detail-oriented Night Auditor to join our team at La Quinta Inn & Suites Newport. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records.Key Responsibilities:Verify and reconcile all financial records, including room charges, cash drawer...
-
Part-Time Hotel Front Desk Auditor Position
3 weeks ago
Newport, Oregon, United States La Quinta Inn & Suites Newport Full timeWe are seeking a skilled Night Auditor to join our team at La Quinta Inn & Suites Newport. The ideal candidate will have strong attention to financial details, excellent communication skills, and a commitment to customer satisfaction.Responsibilities:Verify, audit, and reconcile all financial records, including room charges, cash drawer activity, and credit...
-
Part-Time Hotel Front Desk Night Auditor
1 month ago
Newport, United States La Quinta Inn & Suites Newport Full timeDescription Our property is seeking a Night Auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly...