Front Desk Agent

2 months ago


Newport, United States Hotel Viking Newport Full time

Property Description:

Hotel Viking, located in the heart of Newport, Rhode Island, is seeking talented individuals to join our team. As a historic and luxurious property offering unparalleled hospitality, Hotel Viking is the perfect place to further your career in the hospitality industry. With its breathtaking views, elegant accommodations, and exceptional service, Hotel Viking has been a renowned destination for discerning travelers since 1926. As an employee, you will have the opportunity to work in a vibrant and dynamic environment where you can showcase your skills and expertise. Join our team and be part of a legacy of excellence at Hotel Viking, where we strive to create unforgettable experiences for our guests. Apply today to be a part of our prestigious team

Overview:

Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.

Responsibilities:

  • Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
  • Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
  • Provide information about hotel facilities, services, and local attractions.
  • Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
  • Process guest payments and maintain accurate records.
  • Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.
  • Maintain the cleanliness and organization of the front desk area.
  • Assist in administrative tasks, such as answering phone calls and handling reservations.

Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us

Qualifications:
  • High school diploma or equivalent
  • Prior cash handling experience necessary
  • Exceptional communication skills
  • Very good computer skills
  • Ability to work flexible hours including weekends and holidays
  • Strong problem-solving skills
  • Ability to multitask and work in a fast-paced environment
  • Experience in customer service is preferred
  • Knowledge of hotel or resort operations is a plus


Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the companys heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the companys heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Three Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match

Working at Davidson is like nowhere else. Its less of a job, more of a calling. Its part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range:
USD $18.00 - USD $18.00 /Hr.
  • Front Desk Agent

    1 month ago


    Newport Beach, United States Pyramid Global Hospitality Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Pyramid Global Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.Key Responsibilities:Greet and register guests, providing prompt and...

  • Front Desk Agent

    2 weeks ago


    Newport Beach, United States Balboa Bay Resort & Club Full time

    Job Title: Front Desk AgentJoin the team at Balboa Bay Resort & Club as a Front Desk Agent, where you will be the first point of contact for our guests. As a Front Desk Agent, you will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Provide...


  • Newport, Rhode Island, United States Davidson Hospitality Group Full time

    Front Desk Agent Role at Davidson Hospitality GroupWe are seeking a skilled and friendly Front Desk Agent to join our team at Davidson Hospitality Group. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience.Key Responsibilities:Welcoming guests with...


  • Newport, Rhode Island, United States Davidson Hospitality Group Full time

    Front Desk Agent RoleAs a Front Desk Agent at Davidson Hospitality Group, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. Your key responsibilities will include greeting and welcoming guests, efficiently handling check-in and check-out procedures, and providing information about hotel...


  • Newport, Rhode Island, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at the Newport Marriott Hotel & Spa. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and memorable experience for all visitors.Key ResponsibilitiesProcess...


  • Newport, Rhode Island, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience.Key Responsibilities:Provide warm and welcoming...


  • Newport, Rhode Island, United States Newport Harbor Island Resort Full time

    Front Desk Agent Job DescriptionAbout the Role:We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Newport Harbor Island Resort. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless guest experience.Key...

  • Front Desk Agent

    2 months ago


    Newport, United States Newport Harbor Island Resort Full time

    Property Description: Newport Harbor Island Resort presents an exciting opportunity for job applicants looking to join a premier resort destination in Newport, Rhode Island. Our resort offers a picturesque location overlooking the stunning Newport Harbor, providing a unique and captivating experience for our guests. As a team member, you will have the...


  • Newport, Rhode Island, United States Davidson Hospitality Group Full time

    Front Desk Agent RoleAt Davidson Hospitality Group, we're seeking a skilled Front Desk Agent to join our team. As a key member of our front office staff, you'll be responsible for providing exceptional guest experiences.Key Responsibilities:Greet and welcome guests with a warm and friendly attitude, setting the tone for a memorable stay.Efficiently handle...


  • Newport, Rhode Island, United States Davidson Hospitality Group Full time

    Front Desk Agent Role at Davidson Hospitality GroupAs a Front Desk Agent at Davidson Hospitality Group, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. Your primary responsibilities will include:Key Responsibilities:Greet and welcome guests with a friendly attitude, ensuring...


  • Newport, Rhode Island, United States Hotel Viking Newport Full time

    Front Desk AgentHotel Viking Newport is seeking a skilled Front Desk Agent to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless check-ins and check-outs.Responsibilities:Welcoming and assisting guests with a warm and friendly attitudeEfficiently handling check-in...

  • Front Desk Associate

    2 weeks ago


    Newport, Rhode Island, United States Newport Harbor Island Resort Full time

    Front Desk Agent Opportunity at Newport Harbor Island ResortWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Newport Harbor Island Resort. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a...


  • Newport Beach, California, United States Balboa Bay Resort & Club Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Balboa Bay Resort & Club. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key ResponsibilitiesWelcome and register guests, ensuring a smooth...


  • Newport, Rhode Island, United States Hotel Viking Newport Full time

    Front Desk Agent Job DescriptionHotel Viking Newport is seeking a highly skilled and enthusiastic Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Provide exceptional customer service, ensuring a...

  • Front Desk Agent

    3 months ago


    Newport, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Front Desk Agent

    2 months ago


    Newport, United States Wayfinder Hotel Newport Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Agent

    6 days ago


    Newport Beach, California, United States Pyramid Global Hospitality Full time

    Job SummaryAs a Front Desk Agent with Pyramid Global Hospitality, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities• Greet...

  • Front Office Agent

    4 weeks ago


    Newport Beach, United States HYATT Hotels Full time

    Hyatt Hotels - 4545 MacArthur Boulevard [Front Desk Agent] As a Front Office Agent at Hyatt, you'll: Be responsible for the guest registration process and communication of hotel services and promotions; Give opportunity for casual conversation and have direct impact on creating the guest experience; Process forms of payment and respond to guest...


  • Newport, Kentucky, United States Aloft Newport on the Levee Full time

    Hotel Front Desk Clerk Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Clerk to join our team at Aloft Newport on the Levee. As a Hotel Front Desk Clerk, you will be responsible for providing exceptional service to our guests, managing room bookings, and ensuring a smooth and enjoyable stay for all.Responsibilities:Manage...


  • Newport, Kentucky, United States Aloft Newport on the Levee Full time

    Hotel Front Desk RepresentativeAloft Newport on the Levee is seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our guest services team. As a Hotel Front Desk Representative, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless stay.Responsibilities:Manage room...