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Library Assistant

4 weeks ago

Newport, Kentucky, United States Northern Kentucky University Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Library Reserves Specialist at Northern Kentucky University.

Key Responsibilities
  • Provide exceptional customer service to students, faculty, and staff at the front-line Access Services desk.
  • Ensure student employees remain engaged and productive during night and weekend hours.
  • Develop and implement strategies to improve customer experience and satisfaction.
  • Collaborate with library staff to achieve departmental goals and objectives.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Flexibility to work a variety of shifts, including nights and weekends.