Front Desk Representative

3 days ago


Newport, Rhode Island, United States Davidson Hospitality Group Full time
Front Desk Agent Role at Davidson Hospitality Group

We are seeking a skilled and friendly Front Desk Agent to join our team at Davidson Hospitality Group. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience.

Key Responsibilities:
  • Welcoming guests with a warm and friendly attitude
  • Efficiently handling check-in and check-out procedures with accuracy and attention to detail
  • Providing information about hotel facilities, services, and local attractions
  • Responding to guest inquiries and resolving any issues or complaints in a prompt and professional manner
  • Processing guest payments and maintaining accurate records
  • Maintaining the cleanliness and organization of the front desk area

As a Front Desk Agent, you will have the opportunity to work in a fast-paced and dynamic environment, providing excellent service to our guests and contributing to the success of our hotel. If you are a team player with excellent communication skills and a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting role.



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