Front Desk Associate

12 hours ago

Newport Beach, California, United States DKN HOTEL GROUP Full time
Job Title: Guest Service Agent

Join DKN Hotel Group as a Guest Service Agent and be part of a dynamic team that delivers exceptional customer experiences.

Job Summary:

We are seeking a highly motivated and customer-focused Guest Service Agent to provide personalized service to our guests. As a key member of our front desk team, you will be responsible for ensuring a seamless and enjoyable stay for our guests.

Key Responsibilities:
  • Guest Check-In/Check-Out: Greet arriving guests, complete check-in procedures, and ensure a smooth check-out process.
  • Communication: Communicate effectively with guests and fellow team members to provide excellent customer service.
  • Cash Handling: Process cash and credit transactions, manage guest accounts, and maintain accurate records.
  • Reservations: Accept and process reservations, both in person and over the phone, using DKN's reservation guidelines.
  • Guest Relations: Maintain good guest relations by staying informed about in-house and area functions to answer questions and concerns.
  • PBX Operations: Operate PBX equipment to accept and assist incoming and outgoing calls, set wake-up calls, and provide timely and efficient service.
  • Mail and Message Distribution: Process and distribute guest mail, messages, and faxes in a timely manner.
  • Team Collaboration: Contribute to and maintain established information and communication sources, such as department and front desk log books, to enhance department communications and operations.
  • Additional Duties: Perform other duties as assigned, requested, or deemed necessary by management.
Requirements:
  • Education and Experience: Minimum of one year of related experience preferred; knowledge of hotel front desk operations and procedures desirable.
  • Skills and Abilities: English speaking, good customer service, communication skills (written and verbal), attention to detail, ability to prioritize, organize, and make good judgments, basic accounting procedures, typing, cash register, and computer skills.
  • Physical Requirements: Standing for long periods, frequently walking indoors and outdoors, up and down stairs, sitting, bending, stooping, twisting, reaching, lifting, and carrying.
Working Conditions:

Front desk/lobby area with access to the entire interior and exterior of the property.

What We Offer:

DKN Hotel Group offers a competitive salary, opportunities for growth and development, and a dynamic work environment that values teamwork and customer satisfaction.

  • Front Desk Associate

    4 weeks ago

    Newport Beach, California, United States Equinox Full time

    Front Desk AssociateWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Professionally greet members and guests, providing a...

  • Front Desk Associate

    3 weeks ago

    Long Beach, California, United States Shift Technologies, Inc. Full time

    Job Title: Front Desk AssociateAt Shift Technologies, Inc., we are seeking a highly organized and customer-focused Front Desk Associate to join our team. As a key member of our front office, you will be the first point of contact for guests and employees, ensuring a welcoming and professional environment.Key Responsibilities:Provide exceptional customer...

  • Front Desk Associate

    3 weeks ago

    Long Beach, California, United States Action Property Management Full time

    Action Property Management - Front Desk AssociateWe are seeking a highly skilled and customer-focused Front Desk Associate to join our luxury Pacific team in Long Beach. As a key member of our team, you will be responsible for delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.Key Responsibilities:Represent Action Property...

  • Front Desk Representative

    16 hours ago

    Newport Beach, California, United States Balboa Bay Resort & Club Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Balboa Bay Resort & Club. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key ResponsibilitiesWelcome and register guests, ensuring a smooth...

  • Front Desk Coordinator

    3 hours ago

    Newport Beach, California, United States LHH Full time

    Front Desk ReceptionistLocation: Newport Beach, CAContract to HirePay: $20-21/hrOverview:LHH is seeking a highly motivated and customer-focused Front Desk Receptionist to join our clients team in Newport Beach. The ideal candidate will have strong interpersonal skills and experience in a fast-paced environment, providing exceptional service to our...

  • Front Desk Associate

    1 day ago

    Long Beach, California, United States StretchLab Full time

    Job Title: Front Desk/Sales AssociateWe are seeking a highly motivated and sales-driven individual to join our team as a Front Desk/Sales Associate at our Long Beach Marina and Huntington Beach studios.Job Summary:The Front Desk/Sales Associate will be responsible for assisting the General Manager with new membership sales, booking introductory stretches and...

  • Front Desk Representative

    4 weeks ago

    Newport Beach, California, United States Balboa Bay Resort & Club Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Balboa Bay Resort & Club. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key ResponsibilitiesWelcome guests and check them in, ensuring a...

  • Front Desk Associate

    2 weeks ago

    Long Beach, California, United States StretchLab - Long Beach Marina Full time

    Job Title: Front Desk/Sales AssociateWe are seeking a highly motivated and sales-driven individual to join our team as a Front Desk/Sales Associate at StretchLab - Long Beach Marina. As a key member of our studio team, you will be responsible for assisting our General Manager with new membership sales, booking introductory stretches, and retaining current...

  • Front Desk Representative

    2 weeks ago

    Newport Beach, California, United States Balboa Bay Resort & Club Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Balboa Bay Resort & Club. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key ResponsibilitiesWelcome guests and provide a warm and welcoming...

  • Front Desk Associate

    2 days ago

    Huntington Beach, California, United States StretchLab Full time

    Job Title: Front Desk/Sales AssociateAt StretchLab, we're seeking a highly motivated and sales-driven individual to join our team as a Front Desk/Sales Associate. As a key member of our studio team, you will be responsible for assisting our General Manager with new membership sales, booking introductory stretches and classes, and providing exceptional...

  • Front Desk Associate

    2 days ago

    Long Beach, California, United States StretchLab Full time

    Job Title: Front Desk/Sales AssociateAt StretchLab, we're seeking a highly motivated and sales-driven Front Desk/Sales Associate to join our team. As a key member of our studio, you'll be responsible for assisting our General Manager with new membership sales, booking introductory stretches, and retaining current members.Responsibilities:Assist the General...

  • Front Desk Associate

    11 hours ago

    Huntington Beach, California, United States StretchLab Full time

    Job Title: Front Desk/Sales Associate Job Summary: We are seeking a highly motivated and sales-driven Front Desk/Sales Associate to join our team at StretchLab Surf City. As a key member of our studio, you will be responsible for assisting the General Manager with new membership sales, booking introductory stretches, and retaining current members. If you...

  • Front Desk Associate

    4 weeks ago

    Laguna Beach, California, United States Surf & Sand Resort Full time

    Front Desk AgentSurf & Sand Resort is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.Key Responsibilities:Assist guests with check-in and check-out, responding to their needs and...

  • Front Desk Associate

    4 weeks ago

    Long Beach, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Specialist to join our team at Residence Inn Long Beach Downtown. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess guest requests and resolve issues in a timely and...

  • Front Desk Associate

    3 weeks ago

    Huntington Beach, California, United States StretchLab Full time

    Job Title: Front Desk/Sales AssociateAt StretchLab, we're seeking a highly motivated and sales-driven individual to join our team as a Front Desk/Sales Associate. As a key member of our studio team, you will be responsible for assisting our General Manager with new membership sales, booking introductory stretches and classes, and providing exceptional...

  • Front Desk Receptionist

    3 weeks ago

    Manhattan Beach, California, United States Massage Revolution Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk Receptionist to join our team at Massage Revolution. As a Front Desk Receptionist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service, promoting all services enthusiastically and authoritatively, and ensuring a...

  • Front Desk Associate

    4 weeks ago

    Long Beach, California, United States Shift Technologies, Inc. Full time

    About the RoleWe are seeking a highly skilled and organized Front Desk Associate to join our team at Shift Technologies, Inc. As a key member of our front office team, you will be the first point of contact for guests and employees, ensuring a friendly, helpful, and fun environment.Key ResponsibilitiesBe the first point of contact for guests and employees,...

  • Part Time Front Desk Associate

    1 month ago

    Long Beach, California, United States Action Property Management Full time

    About UsAction Property Management is a leading provider of homeowner's association management services, with a legacy spanning four decades. Our commitment to excellence, innovation, and care for people has earned us a reputation as the premier choice for HOA management.Job SummaryWe are seeking a part-time Front Desk Associate to join our luxury Pacific...

  • Front Desk Supervisor

    4 weeks ago

    Laguna Beach, California, United States JC Resorts Full time

    Front Desk Supervisor Job Description**About the Role**We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Surf & Sand Resort. As a Front Desk Supervisor, you will be responsible for overseeing the front desk operations, ensuring seamless guest experiences, and providing exceptional customer service.**Key...

  • Front Desk Auditor

    3 weeks ago

    Avila Beach, California, United States Hilton Grand Vacations Full time

    Job Title: Front Desk Night AuditorHilton Grand Vacations is seeking a highly skilled and detail-oriented Front Desk Night Auditor to join our team. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial transactions.Key Responsibilities:Conduct thorough audits of daily financial transactions to identify and...