Member Service Representative I/II

4 days ago


Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full time
Job Summary

Municipal Employees Credit Union of Baltimore, Inc. is seeking a highly motivated and customer-focused Member Service Representative I/II to join our team.

Key Responsibilities
  • Act as a liaison for the credit union to maintain member loyalty by efficiently meeting the needs or requests of the member.
  • Provide accurate account information as requested by the member and promote various credit union products and services.
  • Opens new accounts, resolves issues, and professionally handles members' inquiries face-to-face.
  • Provides a variety of transactional services for members' accounts on deposit and loan products.
  • Ability to recognize additional financial service needs of the member and promote and explain these services/products to the member.
  • Assist with Teller functions and conduct on-the-job training for MSR I.
Requirements
  • High School diploma, general studies required.
  • 12-18 months Teller/Member Service experience required.
  • Financial services background preferred. Proficient in the lending process including input, maintenance.
  • Proficient written and oral communication skills.
  • Participation in Business Development activities required.
Equal Opportunity Employer

Municipal Employees Credit Union of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.



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