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Community Engagement Specialist I/II

2 months ago

Baltimore, Maryland, United States TransForce Full time

TransForce is seeking a dedicated and compassionate Contingent Category II Community Outreach Worker I/II to join our team. The selected individual will utilize specialized knowledge and theoretical concepts to conduct outreach initiatives within the community, informing stakeholders about our case management services. Responsibilities include enrolling clients into these services and providing comprehensive case management support. This role will report directly to the Community Program Director.

Mission Statement
The mission of TransForce is to prevent, intervene, and heal from trauma and violence in all its forms. We achieve this through collaborations with grassroots organizations, non-profits, city agencies, and educational institutions, focusing on service provision, education, and research.

Benefits Overview
TransForce offers a robust benefits package emphasizing wellness, work-life balance, and professional growth. Contingent Category II employees enjoy a generous leave policy, including vacation days, holidays, sick days, personal days, and comprehensive health insurance. Additionally, professional development programs and tuition remission for eligible courses are available, along with flexible work schedules and telecommuting options where applicable.

Key Responsibilities
(Community Outreach Worker I)

  • Identify and recruit potential clients within the community through interviews and screenings.
  • Provide essential information regarding program objectives, services, eligibility, and confidentiality.
  • Conduct assessments of clients' living conditions to ensure a safe and healthy environment.
  • Act as a liaison between clients and community resources, including social services agencies.
  • Schedule and remind clients of healthcare appointments, providing support as needed.
  • Follow up with clients to ensure continued engagement and support.
  • Assist in the facilitation of clinic processes and community events.
  • Participate in staff meetings, reporting on outreach activities and challenges.
  • Maintain accurate records of outreach efforts and update databases accordingly.
  • Foster positive relationships with community members.
(Community Outreach Worker II)
  • Provide crisis intervention and basic health education to clients.
  • Conduct initial assessments to identify individual client needs.
  • Engage with neighborhood groups and community meetings to promote services and address community issues.
  • Evaluate educational materials and methods to meet client needs.
  • Offer guidance and training to other outreach workers as needed.
  • Perform all duties associated with the Community Outreach Worker I role.
Minimum Qualifications
(Community Outreach Worker I)
Education: High school diploma or GED required.
Experience: None required.
(Community Outreach Worker II)
Education: High school diploma or GED required.
Experience: Two years in community outreach, healthcare, research, or social services.

Required Skills and Abilities
Effective communication skills, ability to establish strong working relationships, proficiency in operating office equipment, report writing, and maintaining confidentiality. Ability to work in various weather conditions and handle sensitive matters with discretion.

Conditions of Employment
Employees may be required to use personal vehicles for official duties and possess a valid driver's license. Candidates may undergo medical inquiries and background checks as part of the hiring process. Selected candidates will not be eligible for participation in the Bargaining Unit (Union).

Salary Range
Community Outreach Worker I: $34,613 - $38,500, commensurate with education and experience.
Community Outreach Worker II: $38,700 - $44,000, commensurate with education and experience.

Equal Opportunity Employer
TransForce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.