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Financial Services Associate I/II

2 months ago

Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full time
Job Summary

Municipal Employees Credit Union of Baltimore, Inc. is seeking a highly motivated and service-oriented professional to join our team as a Customer Service Representative I/II. As a liaison for the credit union, you will play a crucial role in maintaining member loyalty by efficiently meeting their needs and requests.

Key Responsibilities
  • Provide accurate account information and promote credit union products and services to members and prospective members.
  • Opens new accounts, resolves issues, and professionally handles members' inquiries face-to-face.
  • Provides a variety of transactional services for members' accounts on deposit and loan products.
  • Ability to recognize additional financial service needs of the member and promote and explain these services/products to the member.
  • Assist with Teller functions and conduct on-the-job training for Customer Service Representative I.
Requirements
  • High School diploma, general studies required.
  • 12-18 months Teller/Member Service experience required.
  • Financial services background preferred. Proficient in the lending process including input, maintenance.
  • Proficient written and oral communication skills.
  • Participation in Business Development activities required.
Equal Opportunity Employer

Municipal Employees Credit Union of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.