Customer Support Specialist

1 week ago


Bristol, Tennessee, United States Limbs & Things Full time

Position Overview

Join Our Team

Customer Service Co-ordinator

Location: Bristol

Employment Type: Full-time

Key Responsibilities

Customer Engagement

Oversee all facets of account management, addressing inquiries and providing sales assistance.

Ensure prompt and effective communication with both internal and external clients.

Process orders, quotations, and requests adhering to established protocols.

Guarantee accurate and timely delivery of products to clients across the UK and internationally.

Maintain current knowledge of products, clientele, operational processes, and suppliers.

Foster strong relationships with customers.

Support the Customer Service Receptionist by answering incoming calls.

Additional Responsibilities

Collaborate closely with the Sales & Marketing team to strengthen customer relationships.

Qualifications

Essential Skills

Exceptional attention to detail.

Ability to communicate effectively with a high level of professionalism.

Strong written and numerical skills.

Proficient computer skills.

Excellent planning and organizational abilities.

Capable of working independently as well as part of a team.

Demonstrated initiative and resilience.

Quick learner.

Desirable Skills

Experience in customer interactions within the UK and globally.

Ability to handle challenging customer situations.

Familiarity with selling to or working within the healthcare sector.

Experience using a customer database (training will be provided).

Background in manufacturing customer service.

Understanding of medical terminology.

Prior experience in a customer service position.

Application Process

To express your interest, please submit a cover letter and CV.

More Information

We are committed to enhancing your experience by analyzing your usage of our products and services.

Your feedback is valuable in assisting us with our promotional and marketing efforts.



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