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Logistics Security Specialist

2 months ago

Bristol, Tennessee, United States Icts (UK) Full time

Job Summary

We are seeking a highly skilled and experienced Security Officer to join our team at ICTS (UK) as a Logistics Support Specialist. This is a fixed-term contract role that requires a strong background in security, customer service, and logistics.

Key Responsibilities

  • Provide front-line customer service and security support to customers, visitors, and colleagues in a fast-paced logistics environment.
  • Manage access control, issue keys and badges, and conduct bag and body searches using hand-held metal detectors and walk-through scanners.
  • Investigate and deal professionally with incidents, respond to customer requests and queries, and maintain records using computer- and paper-based systems.
  • Monitor CCTV and alarm systems, and patrol the site on foot to gather data on activities and detect stock loss.

Requirements

  • Excellent customer service skills and the ability to think on your feet in a dynamic environment.
  • Good IT and keyboard skills, report writing, and reception and visitor management experience.
  • An excellent command of spoken and written English, with other languages an advantage.
  • Computer literacy, including MSWord, Excel, and bespoke mobile platforms.
  • Previous security experience and flexible team-working skills are highly desirable.

What We Offer

  • Full uniform and PPE.
  • Flexible hours.
  • Full training and progression opportunities.
  • A Personal Pension Scheme.
  • A Health Insurance Scheme.
  • A Discount shopping platform.
  • An Employee Assistance Programme.
  • A Cycle to Work Scheme.