Beverage Attendant

2 weeks ago


Cleveland, Ohio, United States JACK Entertainment Full time

Beverage Server - Full Time

Job Category: Food & Beverage

Requisition Number: BEVER03776

Job Overview

The primary role of the Beverage Server is to provide exceptional service to guests in a timely, friendly, and courteous manner.

Key Responsibilities:

  • Oversee daily interactions between team members and guests within the Beverage Department.
  • Ensure outstanding service across all beverage outlets, service bars, and cocktail services.
  • Foster relationships with guests to enhance their overall experience.
  • Maintain high standards of service quality within the Beverage Department.
  • Address and resolve any customer complaints related to beverage service.
  • Perform additional tasks as assigned by the Beverage Manager.

Attendance and Conduct:

Must adhere to attendance guidelines and comply with departmental and company policies.

About Us:

At JACK Entertainment, we are a leading name in the gaming and hospitality sector, committed to community engagement. We strive to create a positive work environment that promotes enjoyment and teamwork.

Essential Qualifications:

  • Ability to work independently.
  • Capability to stand, sit, or walk for extended periods (up to 4 hours).
  • Ability to handle conflicts calmly and rationally.
  • Physical capability to navigate the property and manage stairs or escalators.
  • Ability to lift and carry items weighing up to 50 lbs, and perform various physical tasks.
  • Ability to respond to visual and auditory signals.
  • Proficient in operating a computer and necessary office equipment.
  • Comfortable in environments with dust, noise, and bright lights.
  • Willingness to work varied shifts, including weekends and holidays.
  • Strong multitasking skills and adaptability to changing priorities.
  • Effective verbal communication skills.
  • Proficiency in reading, writing, and understanding English.

Education & Experience:

A High School Diploma or GED is required, along with a minimum of 6 months of previous beverage service experience. Professional communication skills in English, both written and verbal, are essential.

Appearance:

Must maintain a neat and professional appearance while interacting with customers and colleagues.

Age Requirement:

Must be at least 21 years of age.



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