Virtual Customer Support Specialist

2 weeks ago


Cincinnati, Ohio, United States PeopleShare Full time
Are you skilled in Sales or Customer Support?PeopleShare is actively seeking a REMOTE Customer Service Representative.Applicants must reside in Florida to be considered for this role.
Position Details for REMOTE Customer Service Representative:
  • Work Schedule: Monday to Friday with various shifts available
  • Compensation: Up to $40,000 annually plus bonuses
  • Immediate Hiring

Benefits of being a REMOTE Customer Service Representative:
  • Full-time, Permanent Position
  • Bi-weekly salary with equipment provided
  • Experience a dynamic call center environment
  • Dedicated to delivering exceptional customer service

Key Responsibilities for a REMOTE Customer Service Representative:
  • Utilize active listening skills to collaborate with customers and address their inquiries.
  • Manage billing issues, process policy changes, and assist families in navigating the benefits application process.
  • Represent the organization by ensuring a superior customer experience.
  • Support customers in obtaining coverage by proactively offering additional products to meet their family's needs.

Qualifications for a REMOTE Customer Service Representative:
  • High School Diploma or GED required
  • Must have a quiet, distraction-free workspace.
  • Must maintain a dedicated hard-wired phone line.
  • Strong employment history - no more than 4 positions in the last decade
  • Must successfully pass a background check

Applicants must reside in Florida to be eligible for this position.
PeopleShare is a leading staffing agency in the region, offering both temporary and permanent employment opportunities across various roles. We are committed to providing equal employment opportunities to all candidates, regardless of race, color, religion, sex, national origin, age, disability, or genetics. This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, and training.
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