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Virtual Customer Support Specialist

2 months ago

Cincinnati, Ohio, United States PeopleShare Full time

Are you skilled in Sales or Customer Support?

PeopleShare is actively seeking a REMOTE Customer Service Representative.

Applicants must reside in Texas to be considered for this role.

Position Details for REMOTE Customer Service Representative:

  • Work Schedule: Monday to Friday with various shifts available
  • Compensation: Up to $40,000 annually plus performance bonuses
  • Immediate hiring opportunities

Benefits of working as a REMOTE Customer Service Representative:

  • Full-time, permanent employment
  • Bi-weekly salary with necessary equipment provided
  • Engage in a dynamic call center environment
  • Dedicated to delivering exceptional customer service

Key Responsibilities for a REMOTE Customer Service Representative:

  • Utilize active listening skills to collaborate with customers in understanding and fulfilling their requests.
  • Address billing inquiries, manage policy modification requests, and assist families in navigating the benefits application process.
  • Represent the organization by ensuring a superior customer experience.
  • Assist clients in obtaining coverage by proactively offering additional products to meet their family's needs.

Qualifications for a REMOTE Customer Service Representative:

  • High school diploma or GED required
  • Must have a quiet, distraction-free workspace.
  • Must maintain a dedicated hard-wired phone line.
  • Stable work history - no more than four positions in the last decade
  • Successful completion of a background check is required.


Applicants must reside in TEXAS to be eligible for this position.


PeopleShare is a leading staffing agency in the region, offering both temporary and permanent job opportunities across various fields. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, or genetics. Our commitment to diversity and inclusion is reflected in our hiring practices and workplace culture.

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