Patient Services Representative

1 week ago


Largo, Florida, United States ClareMedica Health Partners Full time

Job Type:
Full-time

Position Overview:
Role: Front Desk Coordinator

Location: ClareMedica Health Partners
Classification: Full-time, Non-Exempt

Department: Medical Services
Reports to: Operations Lead

Position Category: Non-Managerial

At ClareMedica, we set the bar high for excellence. Our mission is to enrich the lives of seniors in the communities we serve. Our team is composed of dedicated professionals who excel in their respective fields, from clinical to administrative roles, all working together to ensure our patients lead healthier and happier lives.

We believe that a supportive workplace is essential for fostering growth and wellness among our employees. At ClareMedica, we are committed to providing the resources, training, benefits, and competitive compensation necessary for you to thrive in your role.

Key Responsibilities:
The Front Desk Coordinator serves as the initial point of contact for patients, acting as an advocate by delivering outstanding customer service. The primary responsibilities include:

  • Engaging with patients and visitors in a courteous and friendly manner.
  • Managing new patient registrations, check-ins, and check-outs efficiently.
  • Answering phone calls professionally and accurately documenting messages.
  • Coordinating the Provider's schedule by scheduling, rescheduling, and confirming patient appointments.
  • Verifying patient demographic information and collecting necessary insurance details.
  • Collecting copays and outstanding balances prior to patient visits.
  • Scanning essential documents into the EMR system.
  • Monitoring fax communications and ensuring proper documentation is attached to patient charts.
  • Maintaining office supplies and ensuring the front office area is organized and clean.
  • Upholding the confidentiality of patient information and medical records.
  • Participating in team meetings to discuss office operations and necessary changes.
  • Administering customer service surveys during patient check-out.
  • Performing additional duties as assigned by management.
Qualifications:
  • High School Diploma, GED, or equivalent experience.
  • Minimum of 1 year of experience in a medical office or customer service environment.
  • Exceptional communication, time management, and organizational skills.
  • Ability to maintain professionalism in all interactions.
  • Knowledge of medical terminology and procedures is advantageous.
  • Proficiency in Microsoft Office Suite and basic computer operations.
  • Detail-oriented with strong problem-solving skills.
  • Ability to work independently and collaboratively within a team.
  • Familiarity with HIPAA regulations and EMR systems is preferred.
Working Conditions:
Typical office environment with moderate noise levels. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

  • Largo, Florida, United States BayCare Health System Full time

    About BayCare Health SystemBayCare Health System is a leading healthcare provider in the region, consisting of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. Our team of over 30,000 professionals is dedicated to delivering high-quality, patient-centered care.Our CultureAt...


  • Largo, Florida, United States ClareMedica Health Partners Full time

    Job Type: Full-time Position Overview:The Medical Reception Coordinator serves as the initial point of contact for patients within our organization, acting as a patient advocate by delivering outstanding customer service. This role encompasses checking patients in and out of the clinic while providing essential administrative support. Building strong...


  • Largo, Florida, United States ClareMedica Health Partners Full time

    Job Type: Full-time Position Overview:The Medical Reception Coordinator serves as the initial point of contact for patients, embodying the values of ClareMedica Health Partners by delivering outstanding customer service. This role involves managing patient check-ins and check-outs while providing essential administrative support. Building strong...


  • Largo, Florida, United States ClareMedica Health Partners Full time

    Job Type: Full-time Position Overview: Role: Front Desk CoordinatorClassification: Full-time, Non-Exempt Department: Medical Services Reports to: Operations Lead Position Category: Non-Managerial At ClareMedica Health Partners, we set the bar high for excellence. Our mission is to enrich the lives of seniors in the communities we serve. Our dedicated team is...


  • Largo, Florida, United States HealthTrust Supply Chain Full time

    Position OverviewAbout UsHealthTrust Supply Chain is committed to fostering a diverse and inclusive workplace. We are currently seeking a dedicated Nutrition Contact Center Agent to enhance our patient care services. This role is integral to our mission of delivering high-quality healthcare solutions.Employee BenefitsAt HealthTrust Supply Chain, we offer a...


  • Largo, Florida, United States BayCare Health System Full time

    At BayCare Health System, we take pride in being a leading employer in the Tampa Bay region. Our extensive network includes 16 community hospitals, a long-term acute care facility, home health services, outpatient centers, and a vast array of healthcare professionals. With the dedication of over 30,000 team members, we foster a progressive environment built...


  • Largo, Florida, United States Airgas Full time

    Job SummaryThe Customer Support Representative is responsible for handling internal and external customer issues, concerns, and inquiries. The support representative performs daily duties to ensure that our customer needs are being taken care of with efficient and effective service and resolution.Key ResponsibilitiesReview and resolve assigned issues and...


  • Largo, Florida, United States POOLCORP Full time

    Position Summary:The role of Customer Service Representative at POOLCORP involves welcoming and assisting clients, conducting water quality assessments, replenishing inventory, and ensuring a tidy store atmosphere. The representative will report to the assistant manager or store manager and will be accountable for maintaining customer satisfaction and store...


  • Largo, Florida, United States Homewell Care Services Full time

    About the RoleWe are seeking a highly motivated and experienced Business Development Representative to join our team at Homewell Care Services. As a Business Development Representative, you will be responsible for generating brand awareness and creating a positive identity for our agency in the community.Key ResponsibilitiesDevelop and execute a sales...


  • Largo, Florida, United States MyCare Medical Group Full time

    Position OverviewAbout the Company: MyCare Medical Group is looking for a Patient Services Coordinator to become a vital part of our team. The successful candidate will play a key role in greeting patients and visitors, assisting them in navigating our facilities, and providing essential information regarding our offerings.Key Responsibilities:Effectively...


  • Largo, Florida, United States Spectrum Full time

    Job OverviewWe are seeking a highly motivated and results-driven individual to join our team as a Customer Service Representative. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and driving sales growth through effective communication and relationship-building skills.Key...


  • Largo, Florida, United States HomeWell Care Services Full time

    Job Opportunity**About Us**HomeWell Care Services is a rapidly growing home care agency dedicated to providing exceptional care and support to seniors and individuals in need of individualized assistance at home.**Job Summary**We are seeking a highly motivated and results-driven individual to join our team as a Business Development Representative. As a key...


  • Largo, Florida, United States Gabby Holcombe - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Gabby Holcombe - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth and success.Key ResponsibilitiesEstablish and Maintain...


  • Largo, Florida, United States HealthTrust Supply Chain Full time

    Position OverviewAbout UsAre you seeking a workplace that values diversity and inclusivity? Consider applying for the part-time role of Patient Nutrition Support Specialist with HealthTrust Supply Chain and discover what it means to be part of a dedicated healthcare team.Employee BenefitsHealthTrust Supply Chain provides a comprehensive rewards package...


  • Largo, Florida, United States HealthTrust Supply Chain Full time

    Position OverviewIntroductionAre you seeking a workplace that champions diversity and inclusivity? We invite you to explore the opportunity for a Part-Time Nutrition Support Center Representative with HealthTrust Supply Chain and discover the true essence of being part of the HCA Healthcare family.BenefitsHealthTrust Supply Chain provides a comprehensive...


  • Largo, Florida, United States Healthcare Services Group Full time

    About the RoleWe are seeking a highly skilled and experienced Environmental Services Department Manager to join our team at Healthcare Services Group. As a key member of our operations team, you will be responsible for managing and supervising the housekeeping, laundry, and floor care staff at a single site.Key ResponsibilitiesManage and supervise...


  • Key Largo, Florida, United States Baker's Cay Resort Full time

    Property Overview:Baker's Cay Resort, nestled in the stunning Florida Keys, is on the lookout for dedicated individuals to enhance our team. As a prospective candidate, you will have the chance to work in a magnificent oceanfront setting that provides a distinctive and opulent experience for our visitors. With various roles available in guest services,...


  • Key Largo, Florida, United States U-Haul Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with U-Haul products...


  • Largo, Florida, United States Great Expressions Dental Centers Full time

    About the RoleWe are seeking a highly skilled and organized Patient Care Coordinator to join our team at Great Expressions Dental Centers. As a Patient Care Coordinator, you will be the first point of contact for patients visiting or calling our dental office. Your primary responsibility will be to provide exceptional customer service by greeting patients,...


  • Largo, Florida, United States Great Expressions Dental Centers Full time

    About the RoleWe are seeking a highly skilled and organized Patient Care Coordinator to join our team at Great Expressions Dental Centers. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesProvide Warm and Friendly...