Front Office Representative
1 week ago
We are seeking a responsible, personable, and organized individual with excellent attention to detail who works well on assignments with multiple team members and has experience in a medical office setting.
Key Responsibilities- Greet patients and visitors, answer questions, provide directions, and alert staff when someone is there to meet or visit.
- Manage client sign-in sheets and maintain accurate records.
- Provide friendly service to patients, visitors, and staff, ensuring a positive experience.
- Maintain the reception area, keeping it clean and free of clutter.
- Handle filing and data entry as requested.
- Schedule patients as needed or requested.
- Assist clinical staff with administrative duties.
- Manage supplies and correspondence.
- Ensure the effectiveness of clinic operations and maintain a professional appearance and environment.
- Assist with new patient referrals.
- Collaborate and support administrative teams in other offices.
- Ability to provide a high level of customer service to patients, visitors, staff, and external customers.
- Ability to maintain a high level of professionalism and strict confidentiality.
- Medical terminology (preferred but not required).
- Attention to detail and accuracy.
- Solid computer skills: MS Office (Word, Excel, PowerPoint, and Outlook).
- Team collaboration and support.
- Levels of mentorship and professional development.
- Onsite supervision and guidance.
- Opportunities for career advancement and growth.
- Annual review of professional goals and salary.
- Flexible schedule and work-life balance.
- No weekends or evening shifts.
- Paid holidays and sick days.
- 401K Retirement plan with 4% match.
- CPI (Crisis Prevention Intervention) certification annually.
- Therapy services for immediate family members at no cost.
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