Front Office Representative

1 week ago


Kalispell, Montana, United States IICA Speech Full time
About the Job

We are seeking a responsible, personable, and organized individual with excellent attention to detail who works well on assignments with multiple team members and has experience in a medical office setting.

Key Responsibilities
  • Greet patients and visitors, answer questions, provide directions, and alert staff when someone is there to meet or visit.
  • Manage client sign-in sheets and maintain accurate records.
  • Provide friendly service to patients, visitors, and staff, ensuring a positive experience.
  • Maintain the reception area, keeping it clean and free of clutter.
  • Handle filing and data entry as requested.
  • Schedule patients as needed or requested.
  • Assist clinical staff with administrative duties.
  • Manage supplies and correspondence.
  • Ensure the effectiveness of clinic operations and maintain a professional appearance and environment.
  • Assist with new patient referrals.
  • Collaborate and support administrative teams in other offices.
Desired Skills
  • Ability to provide a high level of customer service to patients, visitors, staff, and external customers.
  • Ability to maintain a high level of professionalism and strict confidentiality.
  • Medical terminology (preferred but not required).
  • Attention to detail and accuracy.
  • Solid computer skills: MS Office (Word, Excel, PowerPoint, and Outlook).
Why IICA Speech
  • Team collaboration and support.
  • Levels of mentorship and professional development.
  • Onsite supervision and guidance.
  • Opportunities for career advancement and growth.
  • Annual review of professional goals and salary.
Benefits
  • Flexible schedule and work-life balance.
  • No weekends or evening shifts.
  • Paid holidays and sick days.
  • 401K Retirement plan with 4% match.
  • CPI (Crisis Prevention Intervention) certification annually.
  • Therapy services for immediate family members at no cost.


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