Client Support Specialist

2 weeks ago


Kalispell, Montana, United States Centralmt Full time

Company Overview:

Centralmt is a leading provider of HVAC, plumbing, and electrical services, committed to delivering exceptional customer experiences.

Position Title: Customer Service Representative

Location: Kalispell, MT

Job Summary:

We are seeking a dedicated Customer Service Representative to join our dynamic team. This role is essential in enhancing our customer interactions and ensuring satisfaction.

Key Responsibilities:

  • Collaborate with Dispatchers, Marketing, and Management to elevate customer service standards.
  • Act as a brand ambassador, fostering strong relationships with our clientele.
  • Manage customer inquiries and resolve issues with professionalism and empathy.
  • Schedule appointments based on customer needs while adhering to company guidelines.
  • Maintain confidentiality and handle sensitive information with care.

Qualifications:

  • High school diploma or equivalent.
  • Strong communication skills with a clear and distinct voice.
  • Ability to manage stress and remain organized in a fast-paced environment.
  • Proficient in office procedures and technology.
  • Experience in customer service with a focus on active listening and problem-solving.

Benefits:

  • Health Insurance
  • Retirement Plan
  • Paid Time Off and Holidays
  • Seasonal company events

About Us:

With over 27 years of experience, Centralmt has established itself as a trusted name in home comfort services. Our commitment to excellence drives us to seek the best talent to join our growing team.



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