Senior Patient Access Coordinator
1 week ago
Position Overview:
We are seeking a Senior Patient Access Coordinator to enhance our operational team. In this role, you will be instrumental in promoting departmental effectiveness. Your duties will encompass patient onboarding, pre-admission, and admission processes, along with reception and discharge responsibilities.
Key Responsibilities:- Welcoming and Registration:
- Welcome patients in accordance with company Standards of Care.
- Deliver outstanding customer service.
- Facilitate patient registration.
- Comply with financial and cash management protocols.
- Clarify and manage hospital and patient legal documentation.
- Digitally archive protected health information.
- Compile and maintain patient records.
- Assist in scheduling medical procedures.
- Conduct patient interviews.
- Clarify hospital policies and procedures.
- Financial Guidance and Collection:
- Offer financial advice and education.
- Utilize compliant collection methods.
- Execute cash reconciliation tasks.
- Insurance Verification and Authorization:
- Confirm insurance coverage and benefits.
- Complete financial clearance for registration.
- Secure insurance authorizations.
- Operational Excellence:
- Evaluate admission, discharge, and transfer reports alongside revenue metrics.
- Lead Patient Access Operations initiatives.
- Collaborate to enhance operational processes.
We are dedicated to fostering diversity and inclusion within our workforce. As an equal opportunity employer, we value the unique contributions of every individual. If you need assistance or accommodations due to a disability, please reach out to us.
For information regarding our privacy practices, please refer to Insight Global's Workforce Privacy Policy.
- Minimum typing proficiency of 35 words per minute.
- Proven experience with relevant software/systems.
- Background in a healthcare setting or health insurance industry.
- Prior experience in Patient Access is advantageous.
- High School Diploma or equivalent is mandatory.
- 2-4 years of pertinent experience.
- Exceptional customer service capabilities.
- Ability to excel in a dynamic environment.
- Some college coursework is preferred.
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